Jazmyne Fultz
Fort Wayne,US
Summary
Demonstrates a strong work ethic and commitment to company standards. A collaborative team player with the ability to adapt to changing priorities while ensuring quality patient care. Proven track record in enhancing team efficiency and maintaining high levels of patient satisfaction through effective problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor
Benchmark Human Services
Fort Wayne, US
05.2018 - Current
- Supervised staff operations, ensuring quality service delivery for multiple clients.
- Used my leadership and problem-solving skills to keep the team efficient and organized for any challenge.
- Delivered professional, friendly, and engaging service, enhancing client satisfaction.
- Adjusted job assignments and schedules to meet company needs.
Student Intern
Parkview Health
Fort Wayne, Indiana
04.2026 - 04.2026
- Participated in training sessions to enhance clinical skills and knowledge.
- Documented patient interactions accurately in electronic health records systems.
- Performed administrative duties such as filing documents and answering phone calls.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Shadowed healthcare professionals to observe best practices in clinical settings.
Behavioral Health Coordinator
Parkview Health
Fort Wayne, IN
12.2024 - 08.2025
- Coordinated client and staff communication to facilitate efficient appointment flow.
- Supported staff in preparing documentation for appointments and meetings, enhancing readiness.
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Handled incoming calls from potential and existing patients, ensuring timely responses to inquiries.
Customer Service Agent
GEICO Corporate Office
Indianapolis, US
09.2021 - 01.2024
- Handled inbound calls daily to assist policyholders with inquiries.
- Responded quickly to customer concerns and resolved policy issues using Skill and knowledge
- Delivered clear information to customers regarding services
- Facilitated payments on policies to ensure timely processing.
- Enhanced client interaction strategies
- Provided expert insurance services in Indiana
Medical Office Assistant
Bowen Center
Fort Wayne, US
01.2018 - 08.2020
- Helped patients by scheduling appointments and forming relationships with managed care organizations, area hospitals, and insurance companies to speed up payments and resolve issues.
- Scheduled appointments and built relationships with managed care organizations, area hospitals, and insurance companies to expedite payments and resolve issues.
- Protected patient privacy to comply with healthcare regulations and build trust.
- Compiled patient charts and prepared them for nurses' and doctors' evaluations.
- Greeted newcomers and facilitated sign-in to create a welcoming atmosphere.
Education
High School -
Northrop High School
Fort Wayne, IN01-2016
Skills
- Direct patient care
- Clinical support
- Medical terminology
- Team leadership
- Staff management
- Maintaining confidentiality
- Effective communication
Certification
- CCMA
- CNA
- Indiana Essential Soft Skills Credential
Timeline
Student Intern
Parkview Health
04.2026 - 04.2026
Behavioral Health Coordinator
Parkview Health
12.2024 - 08.2025
Customer Service Agent
GEICO Corporate Office
09.2021 - 01.2024
Supervisor
Benchmark Human Services
05.2018 - Current
Medical Office Assistant
Bowen Center
01.2018 - 08.2020
High School -
Northrop High School