Zoey Mccullough
Fort Wayne,IN
Summary
Dynamic and compassionate Patient Care Technician with a proven track record at Parkview, where I enhanced patient satisfaction and care efficiency. Leveraging vital signs monitoring and exceptional teamwork, I contributed to a positive patient experience and streamlined healthcare delivery. Skilled in both clinical practices and emotional support, I consistently exceed employer expectations.
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Patient Care Technician
Parkview
Fort Wayne, IN
05.2024 - Current
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Followed directions of licensed nurses to administer medications and treatments.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Assistant Manager
Dunkin Dounts
Plainfield, IN
12.2021 - 05.2024
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Generated repeat business through exceptional customer service.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Team Member
Culvers
Plainfield, IN
11.2020 - 12.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
Education
Associate Degree In Nursing - Nursing
Ivy Tech Community College of Indiana
Fort Wayne, INHigh School -
Plainfield High School
Plainfield, IN05.2024
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Infection control standards
- Catheter care
- Blood glucose monitoring
- ADL support
- Specimen collection
- Infection control
- Feeding assistance
- Patient positioning
- Adaptable
- Patient services
- Emergency response
- Patient education
- EKG interpretation
- Data collection
- Mobility assistance
- Clinical training
- Information protection
- Emotional support
- Medical equipment operation
- Healthy meal preparation
- Hospice and palliative care
- Sterilization techniques
- Wound care
- Corrective action planning
- Qualified in patient transport
- High level of autonomy
- Medical laboratory procedures
- Mobility assistance aptitude
- Team collaboration
- Active listening
- Compassionate care
- Acute care
- End-of-life care
- Safety protocols
- Patient advocacy
- Health monitoring
- Physical therapy support
- Acute and rehabilitative care
- Monitoring patient conditions
- Restocking supplies
- Patient mobility training
- Vitals documentation
- Feeding assistance specialist
- Body mechanics knowledge
- Bed preparation
- Time management
- HIPAA compliance
- Oxygen therapy
- Patient hygiene management
- Healthcare expertise
- Basic nursing care
- Recording vital signs
- Empathy and compassionate care
- Calm under stress
- Attention to detail
- Direct patient care
- CPR/AED
- Medical terminology knowledge
- Patient care
- Patient care technician (PCT)
- Electronic charting
- Responding to emergencies
- Patient care quality
- Emotional and social support
- Client documentation
- Patient care technician/assistant
- Blood sugar monitoring
- Patient care technician
- Clinical documentation
- Family communication
- Electronic recordkeeping
- Room cleaning and restocking
- Transporting patients
- Heavy lifting
- Medical terminology
- Documenting behaviors
- Care monitoring
- Supply restocking
- Output monitoring and reporting
Timeline
Patient Care Technician
Parkview
05.2024 - Current
Assistant Manager
Dunkin Dounts
12.2021 - 05.2024
Team Member
Culvers
11.2020 - 12.2021
Associate Degree In Nursing - Nursing
Ivy Tech Community College of Indiana
High School -
Plainfield High School