Jazmyne Suggs
Washington,DC
Summary
Expertise in property management and tenant relations, leveraging CRM tools to track leads and enhance follow-up efficiency. Developed data-driven solutions that improved leasing processes and resident onboarding, fostering a harmonious community environment. Strong interpersonal skills facilitate effective communication and problem resolution.
Overview
6
6
years of professional experience
Work History
Leasing Associate & Event Coordinator
The Breeden Company
Virginia Beach, Virginia
03.2025 - Current
- Managed tenant inquiries and provided exceptional customer service support.
- Coordinated property showings and guided prospective tenants through tours to enhance their leasing experience.
- Organized lease signings and ensured compliance with company policies.
- Collaborated with property management to address tenant concerns and resolve issues.
- Tracked leads using CRM software and engaged with interested parties to facilitate timely follow-ups.
- Outlined application requirements and clarified details for prospective tenants to streamline the leasing process.
- Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
Leasing Associate
Fairfield Residential
Bethesda, USA
09.2024 - Current
- Conducted property tours, facilitated lease agreements, and handled resident relations to enhance tenant experience.
- Increased occupancy rates by implementing targeted marketing strategies and providing exceptional customer service.
- Analyze market trends to optimize rental pricing.
- Implement data-driven solutions for improved leasing processes and resident satisfaction.
- Streamlined application processes to decrease turnaround time and improve resident onboarding.
- Consistently meet leasing targets and contribute to property revenue growth.
- Coordinate with maintenance teams to ensure prompt issue resolution.
- Foster positive relationships with residents and team members for a harmonious community.
- Maintain meticulous records of leases, payments, and resident communications.
- Ensure compliance with fair housing laws and company policies.
Relationship Banker
PNC Bank
09.2022 - 05.2023
- Cultivate client relationships, provide financial advice, and drive sales targets.
- Consistently exceed performance metrics, enhancing customer satisfaction and loyalty.
- Foster team synergy to deliver comprehensive banking solutions.
- Collaborate across departments to resolve complex client issues and streamline processes.
- Generated business through customer profiling, cross-selling, and initiating new business relationships within the community.
- Engaged customers in lobby assist, educated and trained on a simple transactions through self-service technologies.
Financial Relationship Specialist
Signal Financial Federal Credit Union
Washington, USA
06.2021 - 09.2022
- Managed client portfolios, optimized financial strategies, and increased customer satisfaction.
- Consistently exceeded targets, driving substantial revenue growth.
- Fostered strong relationships with clients and team members.
- Provided tailored financial advice, enhancing client trust and retention rates.
- Analyzed market trends and client needs to develop personalized financial solutions.
- Implemented data-driven strategies, improving client outcomes.
- Met production targets that impacted overall company revenue goals by 30%.
- Provided financial planning services by advising the customer on the advantages and disadvantages of different product decisions in alignment with their financial future goals.
Brand Ambassador
Carhartt
Oxon Hill, USA
09.2020 - 06.2021
- Championed brand values, engaging customers and driving product awareness.
- Executed creative marketing strategies, resulting in substantial sales growth.
- Spearheaded promotional events, boosting brand visibility and customer engagement.
- Consistently exceeded sales targets through effective product demonstrations.
- Fostered strong relationships with diverse clientele, enhancing brand loyalty.
- Collaborated with cross-functional teams to optimize marketing initiatives.
- Pioneered novel approaches to customer interaction, significantly improving brand perception.
- Developed and implemented unique product presentation techniques.
Education
Sociology/Business - Rockville
Montgomery County Community College
Rockville08-2026
Diploma - Biology, English
Watkins Mill High School
GaithersburgGaithersburg
Skills
- Property Management
- Leasing Negotiation
- Numerical skills
- Business Development
- Client rapport
- Interpersonal skills
- MS Office expertise
- Customer support
- Data interpretation
- Property Valuation
- Tenant relations
- CRM software proficiency
- Fair housing regulations
- Property oversight
- Negotiation skills
- Numerical skills
- Relationship building
Languages
French, Proficient
Personal Information
Title: Consultant
Timeline
Leasing Associate & Event Coordinator
The Breeden Company
03.2025 - Current
Leasing Associate
Fairfield Residential
09.2024 - Current
Relationship Banker
PNC Bank
09.2022 - 05.2023
Financial Relationship Specialist
Signal Financial Federal Credit Union
06.2021 - 09.2022
Brand Ambassador
Carhartt
09.2020 - 06.2021
Sociology/Business - Rockville
Montgomery County Community College
Diploma - Biology, English
Watkins Mill High School