Jazmynn Fernandors
Roebuck,SC
Summary
Adept at enhancing customer experiences and fostering a safe, engaging learning environment, demonstrated during roles at Publix, NCG Cinemas, Ingles, and Growing Minds Learning Center. Excelled in customer service and classroom management, boosting student participation and maintaining high satisfaction levels. Skilled in cash management and teamwork, consistently delivering results beyond expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bagger
Publix
06.2021 - 09.2021
- Provided support to customers in shifting purchases from carts to cars to maintain customer satisfaction.
- Assisted customers by escorting and placing grocery bags in vehicles.
- Communicated with cashiers and customers to learn about bagging needs.
- Maintained customer satisfaction by assisting with carrying out goods.
Floor Staff Member
NCG Cinemas
06.2022 - 12.2022
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day's business activities.
- Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty.
Cashier
Ingles
02.2023 - 08.2023
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
After-School Teacher
Growing Minds Learning Center
10.2023 - 07.2024
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Education
High School Diploma -
Dorman High School
Roebuck, SC05.2023
No Degree - Psychology
Converse College
Spartanburg, SC05.2027
Skills
- Teaching strategies
- Customer Service
- Classroom Management
- Student Engagement
- Workplace Safety
- Reliability and punctuality
- Cash Management
- Guest communication
- Teamwork and Collaboration
Certification
- CPR, AED, & First Aid Certification
- Pro Solutions Professional Development Certification
Timeline
After-School Teacher
Growing Minds Learning Center
10.2023 - 07.2024
Cashier
Ingles
02.2023 - 08.2023
Floor Staff Member
NCG Cinemas
06.2022 - 12.2022
Bagger
Publix
06.2021 - 09.2021
High School Diploma -
Dorman High School
No Degree - Psychology
Converse College