Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jazsmine Wingfield

Athens,GA

Summary

Professional specialist with experience in providing high-level support and solutions in fast-paced environments. Skilled in project coordination, customer service, and technical troubleshooting, with strong focus on collaboration and achieving results. Adept at adapting to changing needs and ensuring reliable performance in team settings. Possess strong analytical skills, attention to detail, and proactive approach to problem-solving.

Overview

6
6
years of professional experience
1
1
Certification

Work History

PST Specialist

FLOATER
10.2024 - Current
  • Conducted regular reviews of company''s PST management practices, making necessary adjustments to keep pace with evolving industry standards and best practices.
  • Enhanced customer satisfaction by swiftly resolving technical issues and providing exceptional support.
  • Implemented advanced security measures to protect sensitive information contained within client PST files from unauthorized access or tampering.
  • Conducted comprehensive PST file audits to identify potential risks and mitigate data loss incidents.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.

Phlebotomy Specialist

Piedmont Hospital
11.2022 - 09.2024
  • Participated in quality improvement initiatives, enhancing laboratory efficiency and safety measures.
  • Collaborated with interdisciplinary healthcare team to ensure accurate patient identification and specimen labeling.
  • Assisted in training new staff members on proper phlebotomy techniques, resulting in a more skilled workforce.
  • Consulted with physicians regarding appropriate specimen types needed for diagnostic testing purposes as necessary.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

Medical Assistant Instructor

Herway Medical Training Facility
04.2019 - 11.2023
  • Provided ongoing support to alumni by sharing job postings or offering advice on career advancement opportunities within the Medical Assisting field.
  • Maintained detailed records of student attendance, participation, and performance for accurate evaluation and feedback purposes.
  • Updated course materials regularly to reflect advancements in the field of Medical Assisting, ensuring that graduates were prepared for immediate employment upon completion of the program.
  • Enhanced students'' clinical skills through carefully designed practical sessions and lab exercises.
  • Created engaging presentations and multimedia materials to enhance learning and retention of complex medical concepts.
  • Assisted in the development of new courses, incorporating up-to-date industry practices and trends into the curriculum.
  • Improved student comprehension by implementing interactive and hands-on learning techniques in the curriculum for Medical Assisting concepts.

Education

Associate of Science - Medical Assistant

Lanier Technical College
Oakwood, GA
01-2022

Phlebotomist

Lanier Technical College
Oakwood, GA
01-2020

High School Diploma -

Clarke Central High School
Athens Ga
05-2017

Skills

  • Creative solutions
  • Cross-functional coordination
  • Venipuncture
  • Patient care
  • Sample and specimen collection
  • HIPAA compliance
  • Specimen labeling procedures
  • Patient confidentiality
  • Patient support
  • Data entry
  • Infection control
  • Venipuncture expertise
  • Medical terminology

Certification

  • DOT Testing certification
  • Federal Drug Testing
  • CPR Certified

Timeline

PST Specialist

FLOATER
10.2024 - Current

Phlebotomy Specialist

Piedmont Hospital
11.2022 - 09.2024

Medical Assistant Instructor

Herway Medical Training Facility
04.2019 - 11.2023

Associate of Science - Medical Assistant

Lanier Technical College

Phlebotomist

Lanier Technical College

High School Diploma -

Clarke Central High School

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Jazsmine Wingfield