Jazzalyn Simmons
Ravenel,SC
Summary
Motivated and compassionate financial services professional with over 3 years of experience providing exceptional member service at South Carolina Federal Credit Union. Known for patience, attentiveness, and the ability to connect with members to understand and support their financial needs. Experienced in handling a wide range of financial transactions and maintaining regulatory compliance in a high-volume environment. Passionate about collaboration, learning, and growing within a team to support both individual and branch success. Actively increasing referral effectiveness by matching members with solutions that align with their goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Financial Service Representative
South Carolina Federal Credit Union
04.2022 - Current
- Support members with everyday financial needs including deposits, withdrawals, account maintenance, and loan payments with accuracy and care.
- Build trust by listening attentively, addressing questions, and offering clear, empathetic guidance.
- Continue improving referral skills by identifying opportunities to connect members with helpful financial services.
- Assist with payoff amounts, large check deposits, and account closures in alignment with policies and procedures.
- Help maintain financial center efficiency by balancing drawers, reviewing documentation, and collaborating with coworkers during daily huddles.
- Provide peer support to team members and contribute to a positive team atmosphere.
- Uphold security standards and regulatory practices with precision and consistency.
Boxcar Lead
Lowes Foods
11.2020 - 03.2022
- Delivered quality customer service in a fast-paced food and beverage environment.
- Trained employees on service expectations, recipes, and register use.
- Maintained accurate cash handling and assisted in balancing registers daily.
- Handled guests concerns calmly and constructively, improving satisfaction.
Sales Associate
Cost Plus World Market, Inc
08.2018 - 02.2021
- Supported customers with product selection and checkout process.
- Processed transactions efficiently while promoting loyalty initiatives.
- Maintained knowledge of store promotions and restocking procedures.
Education
High School Diploma -
West Ashley High School
Charleston, SC06-2018
Skills
- Member-Focused Service
- Cash Handling & Balancing
- Financial Transactions
- Regulatory Compliance
- Interpersonal Communication
- Referral Support & Growth
- Digital Banking Tools
- Team Collaboration
- Problem Solving
Certification
SC Notary Public
Timeline
Financial Service Representative
South Carolina Federal Credit Union
04.2022 - Current
Boxcar Lead
Lowes Foods
11.2020 - 03.2022
Sales Associate
Cost Plus World Market, Inc
08.2018 - 02.2021
High School Diploma -
West Ashley High School
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