Dynamic salon owner with a proven track record at Jazzi Brook Salon, excelling in customer satisfaction and business management. Renowned for exceptional hair styling expertise and attention to detail, I fostered a loyal clientele while effectively managing inventory and financial planning, ensuring a thriving salon environment.
Overview
21
21
years of professional experience
Work History
Hair Salon Owner
Jazzi Brook Salon
Frisco, TX
06.2020 - Current
Managed inventory of hair care products and tools, ensuring availability of necessary items.
Answered phone calls and emails to schedule client appointments.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Maintained regular client list and successfully handled walk-in customers.
Developed strong understanding of salon operations and customer service principles.
Assisted in maintaining inventory levels and ordering supplies effectively.
Delivered outstanding client consultations to guarantee satisfaction with services.
Developed a loyal clientele with exceptional communication skills and attention to detail.
Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
Hairstylist
Avalon Salon & Day Spa
Plano, TX
02.2016 - 06.2020
Delivered exceptional haircuts and styling services, enhancing client satisfaction and loyalty.
Consulted with clients to determine desired styles, providing personalized recommendations based on hair type and trends.
Maintained cleanliness and organization of salon tools, ensuring compliance with safety and sanitation standards.
Assisted in inventory management, tracking supplies to optimize stock levels and reduce waste.
Collaborated with team members to create a welcoming environment, contributing to positive client experiences.
Executed color treatments using industry-standard products, ensuring consistent results tailored to individual preferences.
Engaged in ongoing education about emerging trends and techniques, enhancing service offerings for clientele.
Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Hairstylist
Lifetime Fitness Athletic
Allen, TX
12.2007 - 02.2016
Organized sales area and work station to showcase products and boost sales.
Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
Built rapport with clients to understand their style preferences and hair care routines.
Initiated referral program, significantly increasing new client acquisition.
Managed inventory of hair care products and tools, ensuring availability of necessary items.
Answered phone calls and emails to schedule client appointments.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Maintained regular client list and successfully handled walk-in customers.
Community Living Coach
ENMRSH, Inc.
Clovis, NM
05.2006 - 12.2006
Facilitated skill-building activities to promote independence and self-sufficiency among participants.
Promoted independence among residents by teaching essential life skills, such as budgeting and time management.
Supported individuals through transitions into new environments or stages of life by providing emotional support and practical assistance during times of change.
Improved residents'' daily living skills by providing comprehensive coaching and guidance.
Served as an advocate for individuals with disabilities within the community, promoting awareness of their rights and abilities.
Maintained accurate documentation of resident progress and incidents to ensure proper record-keeping practices were followed.
Maintained cleanliness and organization of living spaces to promote a healthy environment.
Assisted in daily care routines, ensuring comfort and safety for residents.
Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
Front Desk Receptionist
Clovis Family Healthcare
Clovis, NM
05.2004 - 02.2006
Coordinated patient appointments, ensuring optimal scheduling and minimal wait times.
Managed electronic health records, maintaining accuracy and confidentiality of patient information.
Addressed patient inquiries and concerns, enhancing overall satisfaction with services provided.
Communicated effectively with medical staff to facilitate seamless patient care transitions.
Implemented office procedures that improved workflow efficiency and reduced administrative delays.
Gathered comprehensive medical histories from patients during intake processes, enhancing provider understanding of each individual''s needs.
Provided support in the billing department, verifying insurance coverage and processing claims accurately and promptly.
Education
Certificate Of Cosmetology - Cosmetology And Healthcare
Clovis Community College
Clovis, NM
05.2007
Skills
Salon hygiene maintenance
Hair styling expertise
Appointment scheduling
Business management
Financial planning
Customer service
Attention to detail
Multitasking
Excellent communication
Customer satisfaction
Timeline
Hair Salon Owner
Jazzi Brook Salon
06.2020 - Current
Hairstylist
Avalon Salon & Day Spa
02.2016 - 06.2020
Hairstylist
Lifetime Fitness Athletic
12.2007 - 02.2016
Community Living Coach
ENMRSH, Inc.
05.2006 - 12.2006
Front Desk Receptionist
Clovis Family Healthcare
05.2004 - 02.2006
Certificate Of Cosmetology - Cosmetology And Healthcare