JAZZIBE LOPEZ
Las Vegas
Summary
Dynamic sales associate with a strong background in customer service and team collaboration, offering valuable experience from diverse roles in retail and hospitality. Proven track record of enhancing customer satisfaction and loyalty through exceptional communication and problem-solving skills, consistently achieving sales targets by understanding customer needs. Expertise in cash handling, time management, and organizational tasks, ready to contribute to a fast-paced team environment and drive outstanding results. Recognized for creating positive shopping experiences and increased customer flow and satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard
MGM Resorts
Las Vegas
05.2024 - Current
- Monitored swimmers to ensure safety in the pool area
- Enforced all safety regulations and posted rules for patrons
- Reported any unsafe conditions or suspicious activity to management immediately
- Prepared detailed incident reports following accidents or other incidents
- Performed emergency rescues when necessary
- Observed sections of assigned water zone of responsibility
- Used radio and digital technology to stay in constant communication with other protective service workers
Merchandising and Stocking Associate
Sams Club
Las Vegas
11.2024 - 02.2025
- Examined and inspected stock items for defects and reported damages to supervisor.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Collaborated with team members to maintain a clean, organized work environment.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
Ross dress for less
Michelle
Las Vegas
09.2023 - 04.2024
- Processed transactions efficiently at the cash register.
- Handled customer returns and exchanges professionally.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Jack in the box
Nina
Las Vegas
07.2022 - 08.2023
- Took customer orders accurately and processed payments using point-of-sale systems.
- Maintained cleanliness of workstations, dining areas, and kitchen facilities.
- Assisted in training new staff on food preparation and customer service protocols.
- Collaborated with team members to ensure timely service during peak hours.
- Resolved customer complaints professionally to enhance overall dining experience.
- Provided quality customer service by adhering to company policies and procedures.
Education
High School Diploma -
Chaparral highschool
Skills
- Team Collaboration
- Problem Solving
- Communication Skills
- Customer Engagement
- Multitasking
- Leadership Skills
- Public safety
- Cash handling
- Customer service excellence
- Money handling
- Time management skills
- Cleaning and sanitizing
- Strong communicator
- Customer returns handling
- Attention to detail
- Time management
Certification
- Career & Technical Education (CTE) Certificate, Teaching & Training Pathway
- Seal of Biliteracy, Spanish
- American Red Cross CPR/AED/First Aid Certification
Languages
Spanish, Professional Working
Timeline
Merchandising and Stocking Associate
Sams Club
11.2024 - 02.2025
Lifeguard
MGM Resorts
05.2024 - Current
Ross dress for less
Michelle
09.2023 - 04.2024
Jack in the box
Nina
07.2022 - 08.2023
High School Diploma -
Chaparral highschool