Jazzlian Nakashima
Fontana,CA
Summary
Results-driven professional with comprehensive expertise in property underwriting and a solid background in customer service. Proven ability to assess risk accurately and develop effective underwriting strategies. Highly collaborative team player, reliable and adaptable to evolving industry needs. Known for analytical skills, attention to detail, and strong communication abilities.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Property Underwriter
Mercury Insurance
Brea, CA
2022 - Current
- Evaluated insurance applications to determine risk factors and coverage eligibility.
- Analyzed underwriting guidelines to ensure compliance with company policies and regulations.
- Collaborated with agents to gather necessary documentation for policy issuance.
- Assessed property values using market data and appraisal reports for accurate underwriting decisions.
- Developed risk assessment strategies to optimize policy offerings and enhance profitability.
- Conducted periodic reviews of existing policies, recommending adjustments as needed based on updated risk assessments.
- Provided exceptional customer service during the underwriting process, addressing any concerns or questions promptly and professionally.
- Continuously sought opportunities for professional growth through industry certifications, training programs, and seminars, ensuring a high level of expertise in property underwriting.
- Made approval and denial recommendations by determining accurate risk levels.
- Reviewed policy renewals, identifying potential adjustments based on changing risk factors.
Appraisal Specialist Sr
Mercury Insurance Company
Rancho Cucamonga
01.2021 - 2022
- Assess current market value of un-recovered and total loss vehicles. Responsibilities include; Contacts adjusters to confirm coverage and obtain approval to settle the property damage, extend settlement within 16 working hours, determine actual cash value following Dept. of Insurance Regulations. Negotiates storage fees with body shops and tow yards, Reviews DMV reports and identifies the correct transfer of ownership documents to send to the registered owner. Identifies irregularities such as vehicles with salvage titles, grey market vehicles, custom/modified vehicles and prior damage to determine their true market value. Maintain good customer service and shop relations.
Appraisal Specialist
Mercury Insurance Company
Rancho Cucamonga
01.2019 - 01.2021
- Assess current market value of un-recovered and total loss vehicles. Responsibilities include; Contacts adjusters to confirm coverage and obtain approval to settle the property damage, extend settlement within 16 working hours, determine actual cash value following Dept. of Insurance Regulations. Negotiates storage fees with body shops and tow yards, Reviews DMV reports and identifies the correct transfer of ownership documents to send to the registered owner. Identifies irregularities such as vehicles with salvage titles, grey market vehicles, custom/modified vehicles and prior damage to determine their true market value. Maintain good customer service and shop relations.
Key Carrier
Stater Bros. Markets
Chino
01.2014 - 01.2019
- Overseeing day to day operations of the top grossing store in a chain of 170 stores. Responsibilities include; managing 100+ employees in a team environment to deliver exceptional customer service, book keeping, resolving employee and customer discrepancies. Increase volume by following marketing plans and creatively building displays, ordering, and keeping inventory to keep a well-stocked store.
Customer Service Representative
Stater Bros. Markets
Chino
01.2007 - 01.2014
- Maintained front end service by handling all front-end responsibilities which include; decreasing wait time at checkout by assisting customers with returns, questions, and directing them to the shortest lines, ensuring clerks and courtesy clerks follow company policies and procedures.
Education
Completed 20+ College Credits - Spanish I, Spanish II, Sociology, Mathematics, Intro to Business
Riverside Community College
Norco, CA01-2011
High School Diploma -
Colony High School
Ontario, CA06-2006
Skills
- Leadership skills
- Ability to multitask and meet deadlines
- Communicates effectively via phone, email, or in person
- Ability to work efficiently on my own or with a team
- Ability to solve problems in a fast-paced environment
- Knowledge in Microsoft word, excel, power point and outlook
- Insurance underwriting
- Client relationship building
- Risk assessment
- Quality assurance
- Policy interpretation
- Profitability optimization
Certification
- Associate in General Insurance (AINS) Designation
- Associate in Insurance Services (AIS) Designation
Timeline
Appraisal Specialist Sr
Mercury Insurance Company
01.2021 - 2022
Appraisal Specialist
Mercury Insurance Company
01.2019 - 01.2021
Key Carrier
Stater Bros. Markets
01.2014 - 01.2019
Customer Service Representative
Stater Bros. Markets
01.2007 - 01.2014
Property Underwriter
Mercury Insurance
2022 - Current
Completed 20+ College Credits - Spanish I, Spanish II, Sociology, Mathematics, Intro to Business
Riverside Community College
High School Diploma -
Colony High School