Summary
Work History
Education
Skills
Timeline
Generic

Jazzlyene Ayala-Piper

Tolleson ,AZ

Summary

Dynamic barista with a proven track record at Dutch Bros, excelling in customer engagement and drink customization. Skilled in espresso machine operation and cash handling, I fostered a loyal customer base by personalizing experiences and streamlining service. Recognized for my attention to detail and ability to thrive in high-pressure environments.

Work History

Barista

Dutch Bros
Https://maps.apple.com/place?address=9965%20W.%20V
  • Prepared and served high-quality coffee beverages according to established recipes
  • Operated espresso machines and grinders, ensuring proper maintenance and cleanliness
  • Provided exceptional customer service by engaging with patrons and addressing inquiries
  • Assisted in inventory management, restocking supplies as needed to maintain workflow
  • Learned menu offerings and promoted seasonal specials to enhance customer experience
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
  • Initiated customer feedback system to gather insights for continuous improvement of service and product offerings.

Education

High School Diploma -

Tolleson Union High School
Tolleson, AZ
05.2025

Skills

  • Time management
  • Attention to detail
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Cleanliness
  • Order taking
  • Decision-making
  • Espresso machine operation
  • POS systems
  • Safe food handling practices
  • Menu memorization
  • Professional demeanor
  • Drink customization
  • Clear communication
  • Active listener
  • Team player

Timeline

Barista

Dutch Bros

High School Diploma -

Tolleson Union High School
Jazzlyene Ayala-Piper