Summary
Overview
Work History
Education
Skills
Timeline
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Jazzlyn Estudio

Commerce City,CO

Summary

Adept at managing high-stress situations and enhancing customer loyalty, I leveraged my professional babysitting and customer service skills at Elitch Gardens to resolve conflicts with empathy and ensure guest safety. My expertise in safety procedures and active listening contributed to a positive, efficient environment, showcasing my ability to adapt and excel in dynamic settings.

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in any role.

Overview

2
2
years of professional experience

Work History

Babysitting

Connie Sotelo
01.2024 - Current
  • Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
  • Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household''s needs.
  • Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
  • Enhanced parent satisfaction by providing consistent and reliable babysitting services for date nights.
  • Maintained clean and organized living spaces throughout duration of babysitting responsibilities.

Customer Service Representative

Elitch Gardens
04.2024 - 06.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Amusement Ride Operator

Mile High Flea Market
02.2023 - 05.2023
  • Ensured compliance with state regulations by documenting routine safety checks accurately before each shift start time.
  • Delivered informative pre-ride spiels to guests, setting clear expectations and enhancing their overall experience.
  • Collaborated with team members to ensure smooth transitions between shifts, maintaining consistent ride operations throughout the day.
  • Handled emergency situations calmly, following established protocols to ensure guest safety at all times.
  • Maintained a clean and organized work area, contributing to a positive atmosphere for both guests and coworkers.
  • Enhanced guest experience by efficiently operating amusement rides and ensuring safety protocols were followed.
  • Assisted in the training of new ride operators, sharing knowledge on proper ride operation and safety procedures.

Education

High School Diploma -

Lester Arnold High School
Commerce City, CO
01-2024

Skills

  • Professional Babysitting
  • nanny/ babysitting
  • Active listening
  • Customer service
  • Safety procedures expertise
  • Patience and empathy
  • Safety procedures
  • Ride operations
  • Safety monitoring
  • Ticket collection

Timeline

Customer Service Representative

Elitch Gardens
04.2024 - 06.2024

Babysitting

Connie Sotelo
01.2024 - Current

Amusement Ride Operator

Mile High Flea Market
02.2023 - 05.2023

High School Diploma -

Lester Arnold High School

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Jazzlyn Estudio