Jazzlyn Glover
Alabaster,AL
Summary
Dynamic and engaging, with a proven track record at Hooters of America, LLC, I excel in high-volume environments, demonstrating exceptional customer service and liquor knowledge. Skilled in team training and developing loyal clientele, I bring strong multitasking abilities and an outgoing personality to deliver outstanding hospitality service.
Overview
4
4
years of professional experience
Work History
Hooters Girl / Bartender
Hooters of America, LLC
07.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Twin Peaks Girl
Twin Peaks Restaurants
12.2022 - 03.2023
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Esthetician Assistant
Natural Look Solutions
01.2021 - 11.2021
- Enhanced client satisfaction by providing personalized skincare treatments and recommendations.
- Demonstrated excellent multitasking abilities while assisting with multiple esthetician appointments simultaneously without compromising quality or client satisfaction levels.
- Served as a reliable resource for estheticians regarding product information, usage instructions, ingredients list comprehension when needed during treatments or consultations sessions.
- Aided in the growth of the spa''s clientele base through exceptional customer service skills and product knowledge sharing.
- Promoted client retention by scheduling follow-up appointments and providing helpful skincare advice.
Education
No Degree - Nursing
University of South Alabama
Mobile, ALNo Degree - Dental Assisting Program
Jefferson State Community College
Shelby/Hoover Campus12.2024
Skills
Strong multitasking
Customer Service
Liquor, beer, and wine knowledge
Highly reliable
Clear and effective communication
Patience and Tolerance
Outgoing Personality
Customer service expertise
Complex Problem-Solving
Payment Processing
Memory retention
Hospitality service expertise
Team training and development
Alcohol awareness
Accomplishments
- Named Hooter Girl of the region for the state of Alabama (2024)
- Represented the state of Alabama at the International Hooters Pageant in Las Vegas (2023)
- Certified Hooter Girl and Bartender trainer
Timeline
Twin Peaks Girl
Twin Peaks Restaurants
12.2022 - 03.2023
Hooters Girl / Bartender
Hooters of America, LLC
07.2022 - Current
Esthetician Assistant
Natural Look Solutions
01.2021 - 11.2021
No Degree - Nursing
University of South Alabama
No Degree - Dental Assisting Program
Jefferson State Community College