Jazzlyn Reid
Bridgeport,CT
Summary
Dedicated professional with exceptional customer service skills and attention to detail to ensure customer satisfaction and operational efficiency. Experienced in money handling and team collaboration, ensuring reliability and professionalism in fast-paced environments.
Responsible Cashier with history of keeping work areas clean, neat and professionally arranged. Excellent listening skills combined with a fresh perspective and positive attitude.
Overview
9
9
years of professional experience
Work History
Cashier
Crossroads Pizza
Bridgeport, CT
06.2019 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees and provided backup support for other departments when needed, showcasing versatility within the work environment.
- Coordinated delivery schedules to optimize route efficiency and reduce wait times.
- Handled incoming calls from customers, addressing inquiries and providing updates on order status.
- Communicated with drivers to address issues, ensuring adherence to safety protocols.
Customer Service Representative
Finish Line
Trumbull, CT
03.2022 - 01.2024
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and managing high-stress situations effectively while maintaining professionalism.
- Developed rapport with customers through active listening and assisted customers in navigating company website and placing online orders, improving overall user experience.
- Participated in cross-functional teams to discuss ways to improve overall customer satisfaction across company.
Cashier
Wendy's
Bridgeport, CT
04.2017 - 03.2019
- Implemented upselling techniques, enhancing overall sales performance during peak hours.
- Worked flexible schedule and extra shifts to meet business needs.
- Collaborated with team members to maintain restocked merchandise, cleanliness and organization of work area.
- Assisted customers with returns, refunds and resolving transaction issues while maintaining a professional positive attitude.
Education
High School Diploma -
Bullard Havens Technical Highschool
Bridgeport, CTSkills
- Work ethic and integrity
- Customer service excellence
- Patience and empathy
- Reliability and punctuality
- Cash handling expertise
- Transportation assistance
- Meal preparation
- Emotional support
- Fall prevention
- Technology assistance
- Excellent communication
- Multitasking
Timeline
Customer Service Representative
Finish Line
03.2022 - 01.2024
Cashier
Crossroads Pizza
06.2019 - Current
Cashier
Wendy's
04.2017 - 03.2019
High School Diploma -
Bullard Havens Technical Highschool