Jazzmine Katherine Brown
Cornerstone Caregiving
Stewartville,MN
1
Certification
12
years of professional experience
Experienced healthcare leader with over 15 years in patient care, scheduling coordination, and healthcare administration. Excels in managing complex schedules, ensuring regulatory compliance, and delivering high-quality service to clinical teams and clients. Skilled in home care, outpatient services, behavioral health, and long-term care, with a strong focus on building effective relationships across diverse healthcare settings.
Work History
Caregiver & Scheduling Coordinator
11 Months- Coordinate and manage schedules for approximately 90 caregivers and 80 clients, ensuring appropriate staffing, continuity of care, and efficient daily operations.
- Coordinated and managed schedules for 90 caregivers and 80 clients, ensuring appropriate staffing and continuity of care.
- Balanced caregiver availability, client needs, driving distance, and skill sets to create effective schedules that enhanced service delivery.
- Collaborate closely with office leadership to improve scheduling efficiency and maintain high-quality client care.
- Provide compassionate in-home care, assisting clients with activities of daily living including bathing, dressing, mobility assistance, meal preparation, and light housekeeping.
- Collaborated with office leadership to streamline scheduling processes and uphold high standards of client care.
Desk Operations Specialist
2 Years 1 Month- Room patients and obtain vital signs to ensure readiness for provider appointments.
- Support providers and clinical staff to maintain efficient patient flow.
- Room patients and obtain vital signs before provider appointments.
- Deliver exceptional customer service while answering phones and assisting patients with inquiries.
- Facilitate efficient patient flow by coordinating with providers and clinical staff.
Program Supervisor
4 Years 5 Months- Supervised direct support professionals and managed daily program operations to ensure effective service delivery.
- Oversaw implementation of person-centered support plans.
- Ensured compliance with state regulations, company policies, and quality standards.
- Coordinated healthcare services, staff development, and client advocacy to enhance client well-being.
- Maintained safe and supportive environment, promoting quality outcomes for individuals served.
Human Services Technician
1 Year 10 Months- Delivered therapeutic support to individuals in behavioral health crises, enhancing their coping strategies and recovery.
- Administered medications according to physician orders and facility policies.
- Responded to medical emergencies, including CPR and first aid.
- Maintained accurate documentation and electronic health records, ensuring compliance and facilitating continuity of care.
- Ensured compliance with Vulnerable Adult and Maltreatment reporting requirements.
- Collaborated with multidisciplinary healthcare teams to coordinate comprehensive patient care, optimizing treatment outcomes.
Certified Nursing Assistant (CNA)
2 Years 10 Months- Supported residents in activities of daily living, enhancing dignity and independence.
- Documented resident information accurately for timely nursing staff access.
- Communicated effectively with residents, families, and healthcare team members.
- Facilitated clear communication among residents, families, and healthcare team members to ensure coordinated care.
Direct Support Professional
1 Year 1 Month- Facilitated greater independence and community inclusion for individuals with disabilities through personalized support.
- Assisted individuals with disabilities in achieving greater independence and community inclusion.
- Promoted self-directed living by providing guidance and resources to individuals. and individualized goal achievement.
Education
High School Diploma
Skills
Scheduling & Workforce Coordination
Epic Electronic Medical Record (EMR)
Medical Documentation
Insurance processing
Data Entry
Microsoft Office Suite
Multi-line Telephone Systems
Customer Service
Organizational skills
Staff training
Crisis intervention
Professional demeanor
Certification
- Trained Medication Aide (TMA)
- Medical Terminology
Core Qualifications
- Healthcare Administration
- Staff Scheduling & Workforce Coordination
- Patient Care & Advocacy
- Leadership & Team Supervision
- Customer Service
- Electronic Medical Records (Epic)
- Long-Term Care Insurance Coordination
- Medical Terminology
- Regulatory Compliance
- Problem Solving & Critical Thinking
- Strong Communication Skills
- Microsoft Office Suite
- Organization & Time Management
Timeline
Caregiver & Scheduling Coordinator
Cornerstone Caregiving
09.2025 - CurrentRead More
Desk Operations Specialist
Mayo Clinic
08.2024 - 09.2026Read More
Program Supervisor
REM River Bluffs
02.2020 - 07.2024Read More
Human Services Technician
Community Behavioral Health Hospital
10.2017 - 08.2019Read More
Certified Nursing Assistant (CNA)
Madonna Towers
02.2015 - 12.2017Read More
Direct Support Professional
REM River Bluffs
11.2014 - 12.2015Read More
John Marshall High School
High School Diploma
Read More