JAZZMINN J. PRESIDENT
Hallandale,FL
Summary
Customer Service Communication Documenting Multi-tasking Attention to Details Active Listening Decision Making
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Billing and Collections Coding Specialist
Comfort Medical
Coral Springs, FL
11.2022 - 01.2023
- Encoded and canceled checks using bank machines.
- Disbursed petty cash by recording entries and verifying documentation.
- Responded to customer concerns and questions on daily basis.
- Processed vendor and supplier payments on weekly basis.
- Corrected, completed and processed claims for multiple payer codes.
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Created improved filing system to maintain secure client data.
Customer Service Associate
IQor Global Services
Pompano Beach, FL
07.2022 - 10.2022
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
- Sought ways to improve processes and services provided.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Increased revenue by cross-selling and upselling products and services.
Administrative Assistant
Caregiver Services Inc.
Medley, FL
01.2021 - 12.2021
- Assisted development and implementation of new administrative procedures.
- Managed department budgets and generated financial reports for management review.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Sales Representative
Progressive
11.2019 - 05.2020
- Prepared accurate price quotes and coordinated contracts to complete sales
- Created expense and income reports to understand trends and adjust strategies for changing markets
- Reviewed activities regularly to identify opportunities for improvement
- Supported operations by completing assignments with strong focus on quality and performance.
Sales Representative
Community Thrift Store
02.2017 - 10.2019
- Prepared accurate price quotes and coordinated contracts to complete sales
- Persuasively negotiated terms with customers to meet profit targets
- Skillfully identified potential customers, built connections and converted leads with a successful rate.
Education
Diploma - Medical Billing and Coding
Florida Technical College
High School Diploma -
Deerfield Beach High School
Deerfield Beach, FL06.2002
Skills
- Medical Billing and Collections
- Monthly Reconciliations
- Quality Improvement
- Reconciling Accounts
Accomplishments
- Florida Technical College, Deland, FL 2020
- Medical Billing and Coding Capstone (100-Hour Senior Project)
- Performed data entry
- Abstracted information from medical records and assign standard codes using CPT and ICD-10-CM
- Simulation experience on in and out patient coding procedures for all areas of CPT Manual
- Analyzed patient health records to identify principal or first-listed and secondary diagnoses
- Demonstrate the ability to assign Diagnosis Related Groups (DRGs)
- Simulation experience on billing for any durable medical supplies using HCPCS Manual
Certification
HCPCS Coding
ICD-9-CM, ICD-10
EMR Utilizing Medisoft
Medicare, Medicaid, & TRICARE
Health Insurance Verification
Front Desk/Receptionist Duties
Timeline
Medical Billing and Collections Coding Specialist
Comfort Medical
11.2022 - 01.2023
Customer Service Associate
IQor Global Services
07.2022 - 10.2022
Administrative Assistant
Caregiver Services Inc.
01.2021 - 12.2021
Sales Representative
Progressive
11.2019 - 05.2020
Sales Representative
Community Thrift Store
02.2017 - 10.2019
Diploma - Medical Billing and Coding
Florida Technical College
High School Diploma -
Deerfield Beach High School