Jazzmon Lee
Las Vegas,NV
Summary
Reliable and Professional Server, that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Yaamava Resort And Casino
01.2022 - 07.2023
- Forbes 4 star trained, (monthly audits)
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server/ Skilled Trainer
Cracker Barrel
01.2018 - 07.2021
- Served food and beverages promptly with focused attention to guests needs.
- Worked with POS system to place orders.
- Cultivated warm relationships with regular guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained incoming employees
- Always greeted guests in 60 seconds with a warm smile.
Server
Cracker Barrell Old Country Store
09.2016 - 11.2017
- Served food and beverages accurately and in a timely matter.
- Worked with POS system to place orders.
- Cultivated warm relationships with regular guests.
- Greeted guests in a timely manner.
- Upsell
Education
Medical Assistant -
Everest College - City of Industry
La Puente, CA05.2008
GENERAL EDUCATION -
Compton Adult School
Compton, CA2007
Skills
- Forbes
- Food and Beverage Pairings
- Ability to Lift 50 Pounds
- Guest Recovery
- Server Training
- Identification Requirements
- Table Preparation
- Stocking and Replenishing
- Pos Operation
Certification
Food handlers card
RBS Alcohol Certification
Forbes 4 star trained
Timeline
Server
Yaamava Resort And Casino
01.2022 - 07.2023
Server/ Skilled Trainer
Cracker Barrel
01.2018 - 07.2021
Server
Cracker Barrell Old Country Store
09.2016 - 11.2017
Medical Assistant -
Everest College - City of Industry
GENERAL EDUCATION -
Compton Adult School
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