JAZZMYNE HERNANDEZ
Bronx,NY
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
The Dorm
Manhattan, NY
05.2023 - 02.2025
- Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance
- Handled assignments independently with good judgement and critical thinking skills
- Confirmed appointments, communicated with clients, and updated client records
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Sociology Intern
John Jay College Of Criminal Justice
Manhattan, NY
01.2024 - 06.2024
- Participated in regular team meetings, providing input on project direction and offering creative solutions to challenges faced during the internship.
- Maintained detailed records of research activities, ensuring all information was organized and easily accessible for future reference.
- Provided support during course and internship selection periods by guiding students through program requirements and aligning their choices with future goals.
- Promoted a collaborative work environment by actively participating in brainstorming sessions with fellow staff members about enhancing the student experience in the sociology department.
College Assistant Intern
Hunter College, CPPD
Manhattan, NY
07.2023 - 09.2023
- Was given weekly assignments of looking over and editing resumes for current students and alumni's
- Developed and published professional resumes, cover letters and online profiles
- Consulted with current student and alumni to understand resume requirements and purpose
- Interviewed individuals by video chat and in-person to give student and alumni career and resume advice
- Provided clerical support, addressing routine, and special requirements
Customer Service Supervisor
Home Depot
03.2020 - 11.2022
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service
- Responded to customer inquiries, resolved complaints, and issues to establish trust and increase customer satisfaction via phone, email, and in person communication
- Ensured all online in-store pickup orders were stored accurately for customers to come pickup
- Assessed and authenticated customer exchange, voids, and returns
- Directed customer service across over 10 departments
Education
Bachelor of Arts - Sociology
John Jay College of Criminal Justice
12-2025
High School Diploma -
Harry S Truman High School
06.2019
Skills
- Organization and Efficiency
- Client Collaboration
- Excellent Written and Oral Communication
- Problem Resolution
- Analytical Skills
- Office administration
Certification
- Conflict Resolution Certificate – John Jay College of Criminal Justice
Timeline
Sociology Intern
John Jay College Of Criminal Justice
01.2024 - 06.2024
College Assistant Intern
Hunter College, CPPD
07.2023 - 09.2023
Receptionist
The Dorm
05.2023 - 02.2025
Customer Service Supervisor
Home Depot
03.2020 - 11.2022
High School Diploma -
Harry S Truman High School
Bachelor of Arts - Sociology
John Jay College of Criminal Justice