Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JAZZMYNE HERNANDEZ

Bronx,NY

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist

The Dorm
05.2023 - 02.2025
  • Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance
  • Handled assignments independently with good judgement and critical thinking skills
  • Confirmed appointments, communicated with clients, and updated client records
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Sociology Intern

John Jay College Of Criminal Justice
01.2024 - 06.2024
  • Participated in regular team meetings, providing input on project direction and offering creative solutions to challenges faced during the internship.
  • Maintained detailed records of research activities, ensuring all information was organized and easily accessible for future reference.
  • Provided support during course and internship selection periods by guiding students through program requirements and aligning their choices with future goals.
  • Promoted a collaborative work environment by actively participating in brainstorming sessions with fellow staff members about enhancing the student experience in the sociology department.

College Assistant Intern

Hunter College, CPPD
07.2023 - 09.2023
  • Was given weekly assignments of looking over and editing resumes for current students and alumni's
  • Developed and published professional resumes, cover letters and online profiles
  • Consulted with current student and alumni to understand resume requirements and purpose
  • Interviewed individuals by video chat and in-person to give student and alumni career and resume advice
  • Provided clerical support, addressing routine, and special requirements

Customer Service Supervisor

Home Depot
03.2020 - 11.2022
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service
  • Responded to customer inquiries, resolved complaints, and issues to establish trust and increase customer satisfaction via phone, email, and in person communication
  • Ensured all online in-store pickup orders were stored accurately for customers to come pickup
  • Assessed and authenticated customer exchange, voids, and returns
  • Directed customer service across over 10 departments

Education

Bachelor of Arts - Sociology

John Jay College of Criminal Justice
12-2025

High School Diploma -

Harry S Truman High School
06.2019

Skills

  • Organization and Efficiency
  • Client Collaboration
  • Excellent Written and Oral Communication
  • Problem Resolution
  • Analytical Skills
  • Office administration

Certification

  • Conflict Resolution Certificate – John Jay College of Criminal Justice

Timeline

Sociology Intern

John Jay College Of Criminal Justice
01.2024 - 06.2024

College Assistant Intern

Hunter College, CPPD
07.2023 - 09.2023

Receptionist

The Dorm
05.2023 - 02.2025

Customer Service Supervisor

Home Depot
03.2020 - 11.2022

High School Diploma -

Harry S Truman High School

Bachelor of Arts - Sociology

John Jay College of Criminal Justice

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