Jazz’nique Minard Scott
San Francisco,CA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
3
3
years of professional experience
2018
2018
years of post-secondary education
Work History
Server
Colosseum
Oakland, California
06.2020 - 09.2023
- Morrow at the Colosseum was the served the customers of food while sitting down watching the game so I wouldn’t have to get up
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Checked food before serving it to customers.
- Followed health safety guidelines when preparing and serving food products.
- Prepared drinks according to standard recipes.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Greeted guests and provided menus.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Implemented feedback from customers to improve service quality and menu offerings.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
Education
Cesar Chavez
Woodland, CASkills
- Cash handling
- Food safety
- Customer service
- Supply restocking
- Health guidelines compliance
- Training support
- Problem solving
- Effective communication
- Feedback implementation
- Table setting knowledge
- Hospitality service expertise
- Food spoilage prevention
- Food station setup
- Food inspection
- Point-of-sale systems
- Order accuracy
Languages
English
Elementary
Timeline
Server
Colosseum
06.2020 - 09.2023
Cesar Chavez