J Bernard Johnson
Kissimmee,FL
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Motivated business professional bringing Number years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
28
28
years of professional experience
Work History
Manager, Owner
Green House Restaurant & Bar
08.2008 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Market Development Officer
DEXIA
01.1996 - 12.1999
- Created and managed social media campaigns to increase brand engagement.
- Conducted market research to identify new opportunities and target markets.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Wrote and distributed press releases to increase brand visibility.
Education
Master Of Arts - International Relations
The City University of New York
Manhattan 06.2004
Barchelor Of Business Administration - Business Management
Monroe College
12.2002
Skills
- Expectation Management
- Staff Hiring
- Mission and Vision
- Customer Relations
- Cash Flow Optimization
- Training and Development
Accomplishments
- Documented and resolved Issue which led to Results.
- Supervised team of Number staff members.
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Manager, Owner
Green House Restaurant & Bar
08.2008 - Current
Market Development Officer
DEXIA
01.1996 - 12.1999
Master Of Arts - International Relations
The City University of New York
Barchelor Of Business Administration - Business Management
Monroe College
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