Summary
Overview
Work History
Education
Skills
Websites
Certification
Target Role
Professional Highlights
Timeline
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Juan Roberto Bizoso

WESLEY CHAPEL,FL

Summary

Dynamic Senior Product Manager at Microsoft with expertise in threat prevention and cloud security. Spearheaded compliance-driven access control initiatives, enhancing customer success through AI-powered solutions. Proficient in CI/CD pipeline management and agile methodologies, driving significant improvements in system resilience and operational efficiency. A proven leader in risk mitigation and regulatory compliance.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Product Manager – Identity Security & Network Access

Microsoft
01.2021 - 05.2025
  • Led development of compliance-driven access control and threat prevention capabilities across cloud systems
  • Standardized secure-by-design product practices for enterprise authentication and identity lifecycle
  • Orchestrated integrity and provenance signing infrastructure to support Responsible AI initiatives
  • Acted as internal expert on Copilot and generative AI tools for optimizing PM workflows, including content creation for customer TSGs and incident response guides
  • Designed AI-powered self-help and onboarding guides to reduce support volume and improve customer success

Program Manager – Universal Store Platform

Microsoft
Redmond, USA
01.2016 - 01.2021
  • Owned roadmap and backlog for CI/CD pipelines, internal APIs, and engineering automation tools
  • Directed Agile ceremonies and coordinated live site response strategies
  • Streamlined deployment workflows, reducing cycle time and improving system resilience

Security Engineer – CodeSign Services

Microsoft
Redmond, USA
01.2011 - 01.2016
  • Managed secure code signing workflows for high-value digital assets
  • Led PKI enforcement and malware scanning efforts to protect global releases
  • Supported protocol design for release pipeline security in enterprise environments

Support Services Engineer – Security & PKI

Microsoft
Humacao, USA
01.2009 - 01.2011
  • Delivered Tier 1 support for CodeSign and PKI systems across internal Microsoft services
  • Authored playbooks, monitored production services, and performed root cause analysis

Education

Bachelor of Science - Computer Science

University of Puerto Rico
Puerto Rico

Skills

  • Sprint planning and agile methodologies
  • Public key infrastructure (PKI)
  • Code signing
  • Threat prevention strategies
  • Digital supply chain protection
  • Risk mitigation and assessment
  • Responsible AI practices
  • Copilot integration
  • Prompt engineering techniques
  • Wiki generation and documentation
  • Technical support guides (TSG)
  • CI/CD pipeline management
  • Incident response workflows
  • Product management expertise
  • Cloud security measures
  • Regulatory compliance oversight

Certification

  • Agile & Scrum Methodologies (Microsoft Training)
  • Thales e-Security Certified
  • Microsoft Software Testing Fundamentals
  • NCSE Certified

Target Role

Senior Product Manager | Security & Compliance | AI-Enhanced Workflows

Professional Highlights

  • Spearheaded enterprise cloud security features used across Microsoft platforms
  • Improved compliance and onboarding efficiency through secure identity workflows
  • Reduced CI/CD pipeline incidents by 35% via automated incident response tracking
  • Led AI adoption efforts including Copilot-based workflow enhancements and customer wiki generation
  • Drove provenance signing and integrity validation practices in support of Responsible AI

Timeline

Senior Product Manager – Identity Security & Network Access

Microsoft
01.2021 - 05.2025

Program Manager – Universal Store Platform

Microsoft
01.2016 - 01.2021

Security Engineer – CodeSign Services

Microsoft
01.2011 - 01.2016

Support Services Engineer – Security & PKI

Microsoft
01.2009 - 01.2011

Bachelor of Science - Computer Science

University of Puerto Rico

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