Summary
Overview
Work History
Education
Skills
Timeline
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James Brown

4571 Garden City Dr

Summary

Dynamic Delivery Driver and Appliance Installer with extensive experience at Lowes Distribution Center. Proven track record in optimizing delivery routes and enhancing customer satisfaction through effective communication and problem-solving. Skilled in heavy lifting and vehicle inspections, ensuring safety and efficiency in all operations. Committed to maintaining a positive attitude and teamwork in fast-paced environments.

Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.

Dependable Desired Position with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.

Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.

Motivated Job Title specializing in operating dry-boxes, reefers, box trucks and semi tractor-trailer combinations. Current Type license with Type endorsement, as well as certifications in pallet jack and forklift operation.

Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work.

Overview

26
26
years of professional experience

Work History

Delivery Driver/Appliance Installer

Lowes Distribution Center
Atlanta GA/Travel Team
11.2016 - Current

I work with Lowes Travel Team traveling from state to state to start contracts for Lowes and assist with the on boarding of new Independent Contractors. The time normally spent in each state is between 3 to 6 months and I will fly to the next Lowes appointed destination.

I am still currently employed with Lowes.

Delivery Driver/Appliance Installer

CEVA Logistics Inc.
Atlanta Ga /Birmingham Alabama
11.2016 - 06.2022

I worked Part time with Ceva Logistics while on Assignment with Lowes in Birmingham Alabama as a Independent contractor only on days I was off from Lowes.

I also worked for Ceva Logistics in Atlanta GA when I wasn't on assignment with Lowes Travel Team.

Delivery Driver/Appliance Installer

G.E
Atlanta GA
09.2012 - 11.2016
  • Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
  • Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Fostered positive working relationships with regular customers.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Operated light trucks to deliver loads as far as Number miles from home location.
  • Maintained accurate records of installations, service calls, and inventory usage for reporting purposes.
  • Implemented best practices for tool safety and maintenance, reducing downtime during installations.
  • Delivered, loaded and unloaded and installed Product or Service.
  • Reduced installation errors by carefully following manufacturer guidelines for various appliances.
  • Increased productivity by maintaining a well-organized work area and effectively managing time and resources during installations.
  • Lifted Number pounds unassisted to load and unload appliances.
  • Demonstrated versatility by effectively installing various types of appliances such as refrigerators, ovens, washers, dryers, dishwashers, cooktops, and microwaves.

Delivery Driver/Appliance Installer

Sears
Atlanta GA
05.2007 - 08.2012
  • Managed inventory by accurately tracking deliveries and returns.
  • Assisted in training new drivers on route navigation and delivery protocols.
  • Resolved customer inquiries and issues promptly to enhance satisfaction.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
  • Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Inspected load security and checked for damages.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Filled out load paperwork and DOT-mandated log books.
  • Installed residential appliances, ensuring compliance with safety regulations and manufacturer specifications.
  • Collaborated with team members to troubleshoot installation issues, enhancing overall efficiency.
  • Operated various tools such as drills and wrenches to facilitate appliance installations.
  • Conducted pre-installation assessments to determine site readiness and equipment compatibility.
  • Provided customer support during installations, addressing inquiries and ensuring satisfaction.
  • Educated customers on proper appliance operation and maintenance procedures post-installation.

Delivery Driver/Appliance Installer

K&J Trucking and Delivery LLC
Atlanta GA
02.2000 - 04.2007
  • Delivered packages efficiently, ensuring timely arrival to customers.
  • Operated delivery vehicle safely while adhering to traffic regulations.
  • Communicated effectively with dispatch to coordinate routes and schedules.
  • Inspected vehicle daily for maintenance and safety compliance.
  • Collaborated with team members to optimize delivery processes and improve efficiency.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Supported operational efficiency by accurately completing delivery paperwork and timely reporting.

Education

Associate of Arts - Business Administration

Borough of Manhattan Community College
New York, NY

High School Diploma -

Seward Park High School
Manhattan, NY

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Valid Driver's license
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Safe driving
  • Time management skills
  • Loading and unloading
  • GPS navigation
  • Heavy lifting
  • Order picking and processing
  • Delivery scheduling
  • Stocking and inventory
  • Cargo handling
  • Complex Problem-solving
  • Route planning
  • Quality assurance
  • Vehicle inspection
  • Delivery recordkeeping
  • Dispatch communication
  • Documentation and reporting
  • Order verification
  • Pre-trip and Post-trip inspections
  • Route logs
  • Inventory management
  • Heavy hauling
  • DOT compliance
  • Materials transport
  • Vehicle inspections
  • Lifts up to number pounds
  • Freight expertise
  • Adaptability and flexibility
  • Verbal and written communication
  • Customer interaction
  • Record keeping
  • Local routes
  • Load management
  • Logistics
  • Excellent sense of direction
  • Delivery schedule development
  • Courteous and polite demeanor
  • Pallet jack and hand truck operation
  • Goods transport
  • Load securing
  • Exceptional written and verbal communication skills

Timeline

Delivery Driver/Appliance Installer

Lowes Distribution Center
11.2016 - Current

Delivery Driver/Appliance Installer

CEVA Logistics Inc.
11.2016 - 06.2022

Delivery Driver/Appliance Installer

G.E
09.2012 - 11.2016

Delivery Driver/Appliance Installer

Sears
05.2007 - 08.2012

Delivery Driver/Appliance Installer

K&J Trucking and Delivery LLC
02.2000 - 04.2007

Associate of Arts - Business Administration

Borough of Manhattan Community College

High School Diploma -

Seward Park High School
James Brown