Shirlyn Ortiz
Frisco,TX
Summary
A dedicated hospital food service professional with several years of experience ensuring high-quality, nutritious meals while adhering to safety standards. Expert in assembling patient trays, managing special diets, and disinfecting in fast-paced healthcare environments. Committed to improving patient satisfaction through compassionate service and efficient, accurate food delivery.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Nutrition Associate, CCMCP
Cook Children’s
Prosper, TX
11.2022 - Current
- Ensures all patients on modified diets have the opportunity to place accurate food orders. Collects patient food preferences and menu selections and completes necessary follow‑up. Delivers meal trays, snacks, nourishments, and floor‑stock supplies to patient care units. Maintains accuracy and timeliness in meal delivery to ensure each patient receives the correct diet as ordered.
Dietary Aide, Food Services Aide
Baylor Scott & White Rehab
Frisco, TX
01.2019 - 03.2020
- Knowledgeable in meals preparation oh a standard guidelines special diets assigns by the Dietitian manager to prepare the diet meals. Help in cleaning, maintaining kitchen by Following all food safety and sanitation.
- Other duties include delivering food, supplements to patients, serving and taking menus over the phone or bedside over patient's suggestions.
- Experience in using Microsoft, Delegate system, Health Level Seven (HL7).
Customer Service Rep
Baylor Heart Hospital
Plano, TX
06.2016 - 12.2018
- Examine trays to ensure that they contain required items. Place food servings on plates or trays according to orders or instructions. Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed. Load trays with accessories such as eating utensils, napkins, or condiments. Monitor food preparation or serving techniques to ensure that proper procedures are followed. Take food orders and relay orders to kitchens or serving counters so they can be filled. Carry food, silverware, or linen on trays or use carts to carry trays. Determine where patients or patrons would like to eat their meals and help them get situated. Prepare food items, such as sandwiches, salads, soups, or beverages. Remove trays and stack dishes for return to kitchen after meals are finished.
- Stock service stations with items such as ice, napkins, or straws. Record amounts and types of special food items served to customers. Total checks, present them to customers, and accept payment for services.
Cafeteria Food Server
LISD
Lewisville, TX
- Highly gifted Cafeteria Food Server with over five years experience in maintaining food service facilities in a clean and orderly condition. Setting up and cleaning up the serving area, food, equipment and supplies; and serving food to customers. Cook foodstuffs according to menus, special dietary or nutritional restrictions, or numbers of portions to be served. Clean and inspect galley equipment, kitchen appliances, and work areas to ensure cleanliness and functional operation. Apportion and serve food to facility residents, employees, or patrons. Direct activities of one or more workers who assist in preparing and serving meals. Store food in designated containers and storage areas to prevent spoilage. Prepare a variety of foods, such as meats, vegetables, or desserts, according to customers' orders or supervisors' instructions, following approved procedures. Take and record temperature of food and food storage areas, such as refrigerators and freezers.
Education
Certicicate - Cosmetology, And Nail Technology.
Aladdin Beauty College
Hurst, TX08-1995
High School Diploma -
Isidro A Sanchez High School
Luquillo PR05-1994
Skills
- Time Management
- Sanitation Principles
- Safety Rules
- Kitchen Experience
- Food preparation
- Allergen awareness
- Team oriented
- Multitasking
- Food and safety standards
Certification
ServSafe certified, 2019-01-01, 2020-01-01
Languages
Spanish
Native or Bilingual
Timeline
Nutrition Associate, CCMCP
Cook Children’s
11.2022 - Current
Dietary Aide, Food Services Aide
Baylor Scott & White Rehab
01.2019 - 03.2020
Customer Service Rep
Baylor Heart Hospital
06.2016 - 12.2018
Cafeteria Food Server
LISD
Certicicate - Cosmetology, And Nail Technology.
Aladdin Beauty College
High School Diploma -
Isidro A Sanchez High School
Awards
Torchbearer Award, Baylor Scott & White, 2016-09-01