JC Bradshaw
Odessa
Summary
I am a results-driven individual with an expertise in operations management, staff scheduling, and compliance auditing. Proven ability to enhance service quality and optimize workforce efficiency across multiple locations. Motivated professional with several years of experience juggling multiple priorities to keep operations running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Hardworking employee with customer service, multitasking, and time management abilities.
Overview
8
8
years of professional experience
Work History
Assistant District Manager
Tubular Solutions, Inc.
Midland
07.2022 - Current
- Assisted in managing daily operations for multiple locations.
- Coordinated staff schedules to optimize workforce efficiency.
- Developed training materials for new employees and ongoing staff development.
- Resolved customer inquiries and complaints promptly to enhance service quality.
- Conducted regular audits of stores to ensure compliance with company regulations.
Field Service Technician
Tenaris Hydril
Midland
12.2020 - 07.2022
- Installed and maintained equipment for oil and gas operations.
- Provided customer support during equipment installation and training.
- Documented service reports detailing maintenance activities performed.
- Kept up-to-date knowledge of industry trends, regulations, safety standards.
Field Service Supervisor
Tubular Solutions, Inc.
Midland
04.2018 - 12.2020
- Supervised field service teams to ensure timely equipment installations.
- Traveled to field locations to evaluate equipment and performance.
- Checked team member performance and quality of work against established standards.
- Increased productivity of field technicians by accurately delegating tasks to many employees.
Education
Bachelor of Arts - Finance
Schriener University
Kerrville, TX12-2011
Skills
- Operations management
- Training development
- Customer service
- Staff scheduling
- Compliance auditing
- Inventory management
- Team collaboration
- Performance evaluation
- Conflict resolution
- Problem solving
- Time management
- Staff development
- Business reporting
- Operations support
- Microsoft office
- Employee performance evaluations
- Budgeting and finance
- Verbal and written communication
Timeline
Assistant District Manager
Tubular Solutions, Inc.
07.2022 - Current
Field Service Technician
Tenaris Hydril
12.2020 - 07.2022
Field Service Supervisor
Tubular Solutions, Inc.
04.2018 - 12.2020
Bachelor of Arts - Finance
Schriener University