JC Russell
Indianapolis,IN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Certified Pilates Instructor
Self-employeed
01.2022 - Current
- Tracked member attendance and participation for recordkeeping purposes.
- Educated participants on proper nutrition and healthy lifestyle habits.
- Kept facilities and equipment clean and organized.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Motivated participants through one-on-one instruction and positive feedback.
RCA Postal Carrier
USPS
11.2022 - 05.2023
- Planned and cased mail in sequence of delivery for designated route.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
Certified Personal Trainer
YMCA
01.2018 - 03.2020
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Designed specific workout systems for individual clients based on performance ability.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Promoted safe and interactive environment for club clients and members.
- Successfully sold personal training packages.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
Certified Group Fitness Instructor
YMCA
09.2017 - 03.2020
- Supported individual journeys with one-on-one instruction to supplement group lessons for participants needing extra guidance.
- Prepared and inspected course equipment to verify safety and cleanliness before classes.
- Cultivated positive relationships with class participants by teaching variety of challenging and entertaining group fitness classes.
- Developed creative and fun fitness classes to keep participants engaged and motivated.
- Led weekly classes for up to 15 individuals with consistent participation and positive feedback.
Lifeguard
YMCA
09.2017 - 03.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Customer Service Representative Agent
Belltechlogix
09.2015 - 09.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Trained staff on operating procedures and company services.
Education
No Degree - Creative Writing
High School Diploma -
06.1997
Skills
- Relationship and Community Building
- Designing Classes and Routines
- Cooperative Attitude
- Creative Solutions
- Emergency First Aid
- Lifestyle and Nutrition Guidance
- Activity Planning
- Communication and Interpersonal Connection
- Safe Equipment Demonstrations
- Health and Wellness
- Social Perceptiveness
- Group and Individual Instruction
Additional Information
I have homeschooled three of my four boys from Kindergarten through 8th grade.
Timeline
RCA Postal Carrier - USPS
11.2022 - 05.2023
Certified Pilates Instructor - Self-employeed
01.2022 - Current
Certified Personal Trainer - YMCA
01.2018 - 03.2020
Certified Group Fitness Instructor - YMCA
09.2017 - 03.2020
Lifeguard - YMCA
09.2017 - 03.2020
Customer Service Representative Agent - Belltechlogix
09.2015 - 09.2017
Purdue University - No Degree, Creative Writing
Jefferson High School - High School Diploma,