JC Saenz
Odessa,TX
Summary
High-performing professional with extensive experience in industry. Skilled in testing, sorting and sampling products with working knowledge of safety codes. Reliable and efficient with equipment and software programs. Resourceful professional eager to utilize analytical and problem-solving skills. Proficient in using testing equipment and software programs with keen eye for precision. Smart and committed to furnishing detailed reports.
Overview
12
12
years of professional experience
Work History
Rework Specialist
National Oilwell Varco Inc
02.2021 - Current
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Trained other workers in inspection and testing procedures.
- Updated quality control records and reports.
- Monitored product quality at all stages of production process.
Shop Technician
National Oilwell Varco Inc
02.2021 - Current
- Partnered with shop team to diagnose problems, correct faults and restore equipment to manufacturer specifications through timely preventive maintenance.
- Kept shop clean, organized and stocked with supplies.
- Helped team meet customer service deadlines by working quickly and minimizing errors.
- Built, tested and modified equipment to achieve functionality objectives.
- Measured and tested components using handheld micrometers, calipers and other tools.
Driver Technician
National Oilwell Varco Inc
02.2021 - Current
- Checked orders and routes before setting off on deliveries.
- Planned most efficient routes for deliveries.
- Inspected [Type] equipment before and after deliveries to identify damage.
- Performed vehicle repairs.
- Maintained detailed mileage and cost records.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Completed routine maintenance on truck to keep in working order.
Quality Assurance Specialist
ACE Completions
03.2020 - 02.2021
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Analyzed quality and performance data to support operational decision-making.
- Monitored product standards and quality-control programs.
- Addressed non-conformance issues, pausing production to correct errors.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
Department Manager
HEB Grocery Store
08.2014 - 03.2020
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Developed and managed department budget to monitor financial performance and minimize expenses.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed detailed plans based on broad guidance and direction.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Shift Lead
Family Dollar Distribution Center
04.2014 - 08.2014
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Machinist
Spartan Machine
02.2013 - 04.2014
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Manually set up machinery, lathes, and grinders.
- Inspected completed parts to verify compliance with specifications and quality standards.
- Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
- Monitored equipment to detect and report malfunctions and prevent accidents.
- Adjusted machines to increase productivity for runs.
- Lubricated parts and performed minor and preventive maintenance to improve machine function and increase lifespan.
- Studied daily work instruction, sketches, drawings, blueprints, and manuals to determine dimensions and tolerances accurately.
Manual Machinist
H&H Machine Services
08.2012 - 02.2013
- Fabricated and shaped parts such as tools and machine parts out of metal, plastics and composites.
- Took measurements and marked material for cutting or shaping.
- Reviewed samples, drawings or instructions to understand specifications of output.
- Performed routine machine maintenance and repaired minor damages.
Food Service Worker
Bush's Chicken
02.2012 - 08.2012
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Set up and broke down food service lines quickly to maintain service flow.
- Cleaned and organized kitchen, dining and service areas.
Education
High School Diploma -
Richard Milburn Academy
Odessa, TX03.2014
Skills
- Active Listening
- Critical Thinking
- Reading Comprehension
- Time Management
- Maintaining Clean Work Areas
- Complex Problem-Solving
- Quantity Verification
- Product Tests
- Sample Testing
- Packaging and Shipping Support
- Parts Installation
Languages
Spanish
Native or Bilingual
Timeline
Rework Specialist
National Oilwell Varco Inc
02.2021 - Current
Shop Technician
National Oilwell Varco Inc
02.2021 - Current
Driver Technician
National Oilwell Varco Inc
02.2021 - Current
Quality Assurance Specialist
ACE Completions
03.2020 - 02.2021
Department Manager
HEB Grocery Store
08.2014 - 03.2020
Shift Lead
Family Dollar Distribution Center
04.2014 - 08.2014
Machinist
Spartan Machine
02.2013 - 04.2014
Manual Machinist
H&H Machine Services
08.2012 - 02.2013
Food Service Worker
Bush's Chicken
02.2012 - 08.2012
High School Diploma -
Richard Milburn Academy
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