Jeremy Cauble
Salisbury,NC
Summary
Versatile and experienced bilingual professional with a proven track record in sales, management and customer service excellence. Leveraged exceptional communication skills and detail-oriented approach to exceed sales targets and enhance customer satisfaction. Adept in using Microsoft Office and Google platforms as well as some CRM programs. Excellent at building and nurturing client relationships.
Overview
22
22
years of professional experience
Work History
Jewelry Sales Associate
Kay Jewelers
Salisbury, NC
06.2024 - 11.2024
- Provided exceptional customer service by assisting customers in the selection and purchase of jewelry items
- Built strong relationships with customers to understand their preferences and needs
- Assisted in inventory management by conducting regular stock checks and accurately updating product records
- Handled cash transactions and processed credit card payments using a point-of-sale (POS) system with precision
- Provided after-sales support by coordinating repairs or adjustments for customers' purchased jewelry items
- Resolved customer complaints or concerns promptly and professionally to ensure customer satisfaction at all times
Care Giver
Self-employeed
Salisbury, NC
08.2020 - 01.2023
- I was the personal caregiver for my ailing mom until she passed in Jan 2023
Mobile Expert/KeyHolder
T-Mobile
Homestead, FL
10.2014 - 08.2020
- Driving sales through relationships and leads
- Right fit customers with the best solution for their needs
- Educated customers about their device's features and how to maximize its potential usage for productivity or entertainment purposes
- Troubleshoot customers device and help solve any issue customers may have with their account
- Perform opening and closing duties as key holder including end of day cash handling and deposits
- Act as Manager on duty when the manager was away
Sales Manager
Rodwins Paving
Miami, FL
08.2002 - 09.2014
- Provided estimates for residential and commercial paving jobs
- Pulled needed permits according to city, county and state requirements
- Answered incoming calls, set estimate appointments and assisted with project schedules
- Established relationships with key clients, while maintaining existing customer base.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Participated in negotiations with vendors regarding product purchases or contracts.
Education
High school diploma -
East Rowan High School
Salisbury, NC06.1995
Skills
- Exceptional customer service
- Management
- Office Administration
- Sales
- Microsoft Office
- Customer service
- Detail-oriented
- Team player
Languages
English
Native language
Spanish
Upper Intermediate (B2)
B2
Timeline
Jewelry Sales Associate
Kay Jewelers
06.2024 - 11.2024
Care Giver
Self-employeed
08.2020 - 01.2023
Mobile Expert/KeyHolder
T-Mobile
10.2014 - 08.2020
Sales Manager
Rodwins Paving
08.2002 - 09.2014
High school diploma -
East Rowan High School
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