Jorge Cisneros
The Colony,United States
Summary
Successful and seasoned customer service representative with expertise in providing wide range of high-quality insurance solutions. Possesses deep knowledge of insurance industry with extensive experience assessing customer risk and providing tailored solutions to meet needs. Adept at building trust with clients, providing guidance and financial advice, and delivering outstanding service.
Overview
6
6
years of professional experience
Work History
Insurance Producer
Scott Samuel State Farm Insurance Agency
09.2021 - Current
- Provided information on features, policies and relative advantages to promote insurance packages.
- Maintained high standards of customer service by building relationships with clients.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Customer Pick Up
Nebraska Furniture Mart
08.2021 - 12.2021
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Worked with customers to pack items according to specific desires and requirements.
Fast Food Worker
Wendy's Restaurant
05.2018 - 04.2020
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Collaborated with team members to quickly fill large orders and serve large parties.
Education
High School Diploma -
The Colony High School
The Colony, TX05.2021
Skills
- Licensed in general lines- property and casualty
- Spanish Fluency
- Relationship Building
- Customer follow-up
- Client Relations
- Customer Service
- Account Management
- Sales proficiency
- Policy analysis
- Multitasking
Timeline
Insurance Producer
Scott Samuel State Farm Insurance Agency
09.2021 - Current
Customer Pick Up
Nebraska Furniture Mart
08.2021 - 12.2021
Fast Food Worker
Wendy's Restaurant
05.2018 - 04.2020
High School Diploma -
The Colony High School
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