J Cole Langridge

Provided palliative care for terminally ill Mother (cancer, congestive heart failure, recurring sepsis and diabetes)

until passing February 11, 2026

• Developed promotional displays to increase product visibility and drive sales initiatives.
• Collaborated with management to implement improvements in customer service protocols, boosting overall satisfaction.
• Oversaw daily operations, ensuring compliance with company standards and operational efficiencies.
• Evaluated sales trends and provided feedback to optimize product offerings based on customer preferences.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.

• Assisted customers in locating products and understanding features to enhance purchase decisions.
• Maintained inventory accuracy through regular stock checks and updates in system.
• Processed transactions efficiently, ensuring customer satisfaction during checkout experience.
• Trained new associates on sales techniques and store policies to promote team effectiveness.

• Trained new staff on menu items and service protocols to maintain high standards.
• Enhanced guest experiences through attentive service and conflict resolution skills.