Friendly Barista and salesperson with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering knowledge in coffee production, and preparation.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Barista
Alfred
10.2025 - Current
Crafted specialty coffee beverages using precise brewing techniques and high-quality ingredients.
Maintained cleanliness and organization of workspace to ensure compliance with health standards.
Provided exceptional customer service, fostering a welcoming environment for patrons.
Implemented efficient workflows during peak hours to enhance service speed and quality.
Maintained regular and consistent attendance and punctuality.
Barista Partner
Starbucks
05.2021 - 04.2022
Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
Efficiently managed multiple tasks, ensuring timely service and smooth operations.
Utilized strong communication skills to address customer needs and resolve issues promptly.
Deliver exceptional customer service as Barista Partner, expertly crafting beverages while maintaining a fast-paced, welcoming environment.
Social Media Marketing Manager
Coven Print Zines
01.2025 - Current
Continually maintained and improved company's reputation and positive image in markets served.
Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Wrote and distributed press releases to increase brand visibility.
Conducted market research to identify new opportunities and target markets.
Launched successful digital marketing campaigns that achieved goals for increased website traffic.
Created and managed social media campaigns to increase brand engagement.
Managed appointment scheduling and guest inquiries, demonstrating comprehensive knowledge of salon products and services to enhance customer satisfaction.
Business Owner
JD The Queer Doula
04.2022 - Current
Lead caregiving business, enhancing client care and team management.
Build strong client relations through empathy and communication.
Develop care plans prioritizing well-being and independence.
Shop Attendant
OWL Bureau
06.2019 - 06.2019
Curated daily selection of books and retail items, enhancing customer engagement.
Facilitated a welcoming shopping atmosphere, boosting customer satisfaction.
Achieved sales by aligning rare book offerings with individual customer interests.
Ensured shop cleanliness and efficient operations, enhancing customer satisfaction.
Crafted smoothies with fresh ingredients, boosting daily sales and customer loyalty.
Managed end-of-day reports and shop closing, ensuring accurate financial records.
Streamlined order-taking process, reducing wait times and improving service quality.
Crafted artisanal smoothies, maintained impeccable cleanliness, and ensured seamless shop operations. Developed expertise in customer service and inventory management.
Lounge & Dining Room Server
The Roxy Hotel
10.2012 - 04.2014
Delivered personalized service to high-profile guests, enhancing guest satisfaction.
Collaborated with chefs to learn and serve new gourmet dishes and drinks.
Ensured a memorable dining experience, contributing to repeat guest visits.
Delivered exceptional service to high-profile guests, enhancing hotel reputation and fostering lasting relationships with regular clientele.