JD Zamora
Downey,CA
Summary
Dynamic and dedicated professional with a strong work ethic and excellent customer service skills, honed at Walmart. Proven expertise in cash handling and efficient checkout processes, consistently enhancing customer satisfaction. Recognized for maintaining accuracy in high-volume transactions while supporting management in operational improvements.
Overview
21
21
years of professional experience
Work History
Front End Cashier
Walmart
Torrance, CA
04.2019 - 02.2025
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Supported management in enhancing customer service operations.
- Organized and redistributed misplaced items to appropriate departments.
- Organized departments with a focus on food and market areas.
- Acquired expertise in specific departments to enhance customer support.
- Facilitate customer service at the Money Center and the Customer Service counter.
- Allocated responsibilities to associates for task completion.
- Performed cleaning and maintenance tasks.
Cashier. Seasonal.
Target
Downey, CA
10.2018 - 01.2019
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier. Customer Service.
El Super
Huntington Park, CA
03.2018 - 09.2018
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Front End Cashier. Customer Service.
Walmart
South Gate, CA
03.2017 - 02.2018
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
Sales Ass., Administrative Assistant, Floor Superv
Gap
GAP At The Grove, LA
04.2004 - 07.2016
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Focused on managing cash office operations and ensuring accurate bank deposits.
- Facilitated Hollywood studio acquisitions and transactions.
- Floor Supervisor for Kids/Baby floor.
- Sales associates emphasize sales.
- Handled clerical tasks in mail and shipping departments.
Cashier/Pharmacy Aide.
Target
West Hollywood, CA
10.2013 - 10.2015
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Processed payments and provided support to pharmacy staff.
Profesional Dog Walker
Ace of Hearts Dog Rescue
West Hollywood, CA
01.2013 - 12.2013
- Exhibited adaptability by accommodating clients'' special requests and last-minute schedule changes.
- Managed a busy schedule of multiple daily dog walks while maintaining punctuality and professionalism.
Education
High School Diploma -
St. Paul High School
Santa Fe Springs, CAAnimal Sciences
Cerritos College
Norwalk, CASkills
- Quick learner
- Strong work ethic
- Excellent customer service
- Patience and empathy
- Loss prevention
- Good with languages
- Cash handling expertise
- Efficient checkout process
- Credit card transactions
- Point-of-sale system operation
- Currency counting
- Basic math proficiency
- Accurate money counting
- Payment processing
- Cash register maintenance
Languages
Spanish
Professional Working
Timeline
Front End Cashier
Walmart
04.2019 - 02.2025
Cashier. Seasonal.
Target
10.2018 - 01.2019
Cashier. Customer Service.
El Super
03.2018 - 09.2018
Front End Cashier. Customer Service.
Walmart
03.2017 - 02.2018
Cashier/Pharmacy Aide.
Target
10.2013 - 10.2015
Profesional Dog Walker
Ace of Hearts Dog Rescue
01.2013 - 12.2013
Sales Ass., Administrative Assistant, Floor Superv
Gap
04.2004 - 07.2016
High School Diploma -
St. Paul High School
Animal Sciences
Cerritos College