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Position Summary
  
AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone's expectation. Shift Supervisors exceeds customer's expectation by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.
  
Position Responsibilities

* Assists Store Manager with supervising, training and developing store personnel
* Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager's absence, on assigned shifts
* Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised
* Delegates and ensures store merchandising tasks are completed in a timely manner
* Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
* Ensures all company policies, and loss prevention procedures are followed 
* Utilizes ZNET to help customers locate merchandise or find suitable alternatives
* Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
* Monitors cash flow, inventory and security control
* Maintains sales productivity, store appearance and merchandising standards
* Conducts and reviews all opening and closing procedures
* Manages emergency situations and conduct proper emergency procedures
* Follows proper accident procedures
* Provides feedback regarding AutoZoner performance to the store manager
* Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
* Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment 
* Processes returns and effectively manages inventory
* Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner
* Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits
  
Position Requirements

* High School diploma or equivalent
* ASE Certified preferred
* Demonstrates high level of integrity
* Excellent communication and decision making skills
* Ability to drive customer service

Shift Supervisor (Full-Time)

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12 Years of progressive growth and experience. Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.


Knowledgeable leader with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.

Abigail Dwyer

Summary

Overview

Work History

Store Manager

Administrative Assistant

Shift Leader

Education

BBA - Accounting

Skills

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Store Manager

Administrative Assistant

Shift Leader

BBA - Accounting

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