Jeremy Donaldson

Ensure that the customers are getting the best quality food and experience when ordering and dining. Provide assistance to the crew where needed, including expediting, line work, cooking, and food preparation. Maintain a clean and organized kitchen to guarantee the best quality of food. Deliver consistent portions and recipes through company standards.

Immediately resolved issues with customers by employing careful listening and communication skills. Identified concerns and addressed them in a productive manner. Supervised all areas of restaurant to keep it clean and well-maintained. Trained staff on proper cooking procedures as well as safety regulations and productivity strategies. Oversaw food preparation and monitored safety protocols.

Learned how to design or evaluate human work systems using human factors engineering and ergonomic principles to optimize usability, quality and performance. I also learned how to optimize the design or layout of a system or routine to increase safety, satisfaction, and efficiency.

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business. Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity. Plated and presented all dishes to match established restaurant standards. Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.