Jharin Dunson
Louisville,KY
Summary
Accomplished management professional with 7 years of career progression/ experience in federal regulation adherence, data visualization and logistics operations. Proven effective leader skilled in development and oversight of high-performing, multi-disciplined and quality-oriented teams. Adept problem solver, employing creativity and innovation to overcome challenging and complex issues across employees, processes and costs. Focused and meticulous in all financial and regulatory compliance objectives to strategically plan, execute and enforce budgets, forecasts, cost-reduction techniques and safety initiatives. Outstanding communicator with English fluency and well-versed in employee, vendor and partner relations.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Coordinator, Quality Systems
Mckesson Specialty Distribution
Louisville, KY
05.2022 - Current
- Led multi-faceted quality / regulatory projects, ensuring internal deadlines and leadership expectations were met.
- Performed modernization of data collection applications for use in decision-making.
- Automated manual data collection processes, resulting in a decrease of 87% of time spent documenting audit observations.
- Collected and thoroughly analyzed information, interpreted data based on audience and created data visualization tools in Power BI, Tableau and Smartsheets for ease of information transmittal.
- Drove team success through shared vision and recognition of quality performance.
Quality Assurance Supervisor
Yoh - McKesson PSaS
Louisville, KY
03.2021 - 05.2022
- Senior Quality Assurance Representative for two high-production emergency use pharmaceutical distribution centers located within a 1-million sq ft facility.
- Effectively managed the quality receipt, storage and subsequent distribution of pharmaceutical products in accordance with ISO and Centers for Disease Control/Food and Drug Administration guidelines.
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Orchestrated the internal RIM program resulting in no observations being found during internal/external audits.
- Performed data analysis and oversaw thorough investigations to determine root cause of deviances and regulate corrective actions.
- Served as Primary Trainer during employee onboarding in regards to SOPs and Quality Management Systems.
Operations Specialist
Contract Leasing Corporation
Louisville, KY
06.2020 - 03.2021
- Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
- Simultaneously served as the Branch Safety Coordinator; developed and implemented safety programs.
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, safety and health codes, license requirements, and top service standards.
- Orchestrated migration from manual methods of asset inspection and maintenance to digital means utilizing process improvement methods, reducing total time necessary to ship assets by an average of 70%.
- Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
Retail Operations Manager
Valumarket Inc.
Louisville, KY
09.2018 - 04.2021
- Directed training and performance monitoring for 20 staff members.
- Supported administration and human resources by responding to candidates and prescreening, interviewing and hiring team members.
- Utilized standard process improvement methods to streamline day-to-day business operations, reducing average "check-out" time by 57%.
- Effectively performed conflict resolution from "line level" to "executive level” conflicts.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
Logistics Management Analyst
United States Army
Fort Knox, KY
06.2016 - 06.2020
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, ensuring 100% end-user satisfaction.
- Trained and mentored 5 employees in sustainment operations while simultaneously organizing professional development, increasing job performance and effectiveness.
- Utilized SAP, AS400 and Logistics Information Warehouse software to analyze current logistical capability trends to remedy consumer wait time issues.
- Adhered to safety protocols by enforcing proper equipment usage.
- Cultivated strong and transparent relationship between junior enlisted servicemembers and senior-unit leadership in the workplace to promote open communication about problematic issues against stated milestones and goals.
Education
Bachelor of Arts - Intelligence Studies
American Public University System
Charles Town, WV05.2024
Skills
- Policies And Procedures
- Team Building and Motivation
- Communication
- Process Improvement
- Logistics Expertise
- Business Strategy
- Leadership
- Conflict Management
- Microsoft Office / Power BI
- Safety Programs
- Problem-Solving
- Project Management
Certification
- Lean Six Sigma - Yellow Belt
- Google Analytics Certified Professional
- Google Digital Marketing Platform Certified
- 49 CFR Hazardous Materials Shipping – Ground
Timeline
Coordinator, Quality Systems
Mckesson Specialty Distribution
05.2022 - Current
Quality Assurance Supervisor
Yoh - McKesson PSaS
03.2021 - 05.2022
Operations Specialist
Contract Leasing Corporation
06.2020 - 03.2021
Retail Operations Manager
Valumarket Inc.
09.2018 - 04.2021
Logistics Management Analyst
United States Army
06.2016 - 06.2020
Bachelor of Arts - Intelligence Studies
American Public University System
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