J'Dyn Walker
Killeen,TX
Summary
Vibrant young professional seeking entry level position within an organization that offers progressive development opportunities.
Overview
3
3
years of professional experience
Work History
CUSTOMER SERVICE AGENT
HUMANA T ELEPERFORMANCE
09.2019 - 05.2020
- Utilized customer service software to manage interactions and track customer satisfaction.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Associate
HEB Store
11.2020 - 04.2021
- My role would consist of greeting and serving customers, fulfilling customers request, along with unloading freight.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Stocker Associate
Walmart
11.2021 - 07.2022
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
Education
RDA Certificatin - Dentistry (Pre-Dentistry)
Killeen Career Center
Killeen, TX06.2019
DIPLOMA -
KILLEEN HIGH SCHOOL
06.2019
Skills
- Analytical skills
- Team Oriented
- Inbound Phone Calls
- Managing Multiple Tasks
- Documentation
- Conflict Mediation
- Team Development
- Warehousing Functions
Additional Information
Private security license (#01523060)
Timeline
Stocker Associate
Walmart
11.2021 - 07.2022
Associate
HEB Store
11.2020 - 04.2021
CUSTOMER SERVICE AGENT
HUMANA T ELEPERFORMANCE
09.2019 - 05.2020
RDA Certificatin - Dentistry (Pre-Dentistry)
Killeen Career Center
DIPLOMA -
KILLEEN HIGH SCHOOL