Jeacob Nadasa
Baldwin,NY
Summary
Hardworking employee enthusiastic about learning New field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Well-established occupational health and safety specialist offering more than 6 years of expertise. Exceptional experience in safety and compliance inspections. Known for excellent safety and security skills and knowledge.
Overview
15
15
years of professional experience
Work History
Sales Consultant & Operations Analyst
Xfinity Comcast
02.2021 - Current
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Handled customer inquiries and suggestions courteously and professionally.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Associate Banker/Senior Teller Operations Speciali
J.P Morgan Chase
04.2018 - 02.2021
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Opened, closed, and updated accounts for customers.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Balanced teller drawers and ATM cash.
- Contributed to team success by completing jobs quickly and accurately.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Teller Operations Specialist
SunTrust Bank
03.2015 - 04.2018
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Security Supervisor
Allied Universal Security Services
06.2009 - 03.2015
- Conducted regular patrols of facility to detect and deter security threats.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Developed and implemented strategies to prevent and respond to security incidents.
- Conducted background checks of employees and visitors to verify clean character records and establish security compliance.
- Responded swiftly to security incidents and effectively resolved security issues.
Education
Associate of Arts - Business Administration
Broward College
Fort Lauderdale, FL2006
High School Diploma -
Fort Lauderdale High School
Fort Lauderdale, FL06.2002
Skills
- Customer service
- Territory management
- Records Management
- Customer Needs Assessment
Languages
English
Full Professional
Haitian Creole
Native or Bilingual
Timeline
Sales Consultant & Operations Analyst
Xfinity Comcast
02.2021 - Current
Associate Banker/Senior Teller Operations Speciali
J.P Morgan Chase
04.2018 - 02.2021
Teller Operations Specialist
SunTrust Bank
03.2015 - 04.2018
Security Supervisor
Allied Universal Security Services
06.2009 - 03.2015
Associate of Arts - Business Administration
Broward College
High School Diploma -
Fort Lauderdale High School