Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jealine Marquez

Orlando

Summary

Dynamic and self-motivated professional with a strong work ethic, honed at CVS Pharmacy. Adept at delivering exceptional customer service and fostering teamwork, I excel in fast-paced environments. Bilingual with excellent communication skills, I effectively manage multiple tasks while maintaining organization and calm under pressure.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Oakridge High School

RECEPTIONIST
03.2024 - Current
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

CVS Pharmacy

Customer Service Associate
02.2021 - 01.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Victoria Secret

Retail Sales Associate
02.2019 - 03.2022

supported customer service goals and enhanced relations through friendly , knowledgeable and positive communication.

-provided outstanding service to new and long standing customers

-handled large amount of cash and balanced cash drawer daily within prescribed balancing guidelines

-trained new hires on products and services .

-delivered fast ,friendly and knowledagable service for routine questions and service complaints .

-restocked shelf's , racks and bins within latest merchandise and changed signage to promote special items.

-removed expired and overriped items to provide freshest options and eliminate health risk.

Maintained front check out area to keep traffic flows running smoothly and efficiently

Education

High School Diploma -

Oakridge High School
Orlando, FL
05.2015

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Bilingual
  • Team work/creativity
  • Inbound and outbound calling
  • Direct sales

  • Multitasking
  • Excellent communication
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Verbal communication

Certification

Mental health first aid USA

Languages

Spanish
Full Professional

Timeline

Oakridge High School

RECEPTIONIST
03.2024 - Current

CVS Pharmacy

Customer Service Associate
02.2021 - 01.2024

Victoria Secret

Retail Sales Associate
02.2019 - 03.2022

High School Diploma -

Oakridge High School
Jealine Marquez