Jealyn Phillips
Vancouver,WA
Summary
Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.
Overview
10
10
years of professional experience
Work History
Sales Account Manager
Commerce Care
06.2023 - 12.2023
- Increased sales revenue by identifying and pursuing new business opportunities.
- Developed and maintained long-term relationships with key clients for sustained growth.
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
- Implemented effective sales strategies to expand market share within the assigned territory.
Account Manager
Edje Solutions
10.2019 - 06.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
Appointment Setter
Kirby Vacuums
06.2014 - 01.2018
- Increased appointment setting success by developing targeted call lists based on potential client needs.
- Enhanced customer relationships through timely and professional follow-ups with prospective clients.
- Streamlined the scheduling process by implementing an efficient online booking system, resulting in improved organization.
- Collaborated with sales team members to share leads and strategies for securing appointments with high-level decisionmakers.
Education
High School Diploma -
Mountain View High School
Vancouver06.2015
Skills
- Business growth and retention
- [Type] sales techniques
- B2B Sales
- Demand forecasting
- Revenue Generation
- Client Relationship Building
- [Product or Service] expertise
- Pipeline Management
- Client acquisition
- Powerful negotiator
- Business Relationship Management
- Contract Negotiations
- Lead prospecting
- Relationship selling
Timeline
Sales Account Manager
Commerce Care
06.2023 - 12.2023
Account Manager
Edje Solutions
10.2019 - 06.2023
Appointment Setter
Kirby Vacuums
06.2014 - 01.2018
High School Diploma -
Mountain View High School