Jean Alphonse
CDL Class A Driver
Randolph,NJ
Summary
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
27
27
years of professional experience
4
4
years of post-secondary education
Work History
Pick Up & Delivery Driver
Estes Express
South Plainfield, NJ
04.2023 - 06.2023
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
Over the Road Truck Driver
Western Express Trucking
Bethlehem, PA
12.2022 - 04.2023
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents while delivering loads as far as Jacksonville Fl.
Captain/Head Waiter
Hamilton Park Hotel & Conference Center
Florham Park, NJ
03.1996 - 03.2020
- Supervised server staff and simultaneously served personal section of tables.
- Supported needs of 12 person wait staff who attended to specific needs of countless customers daily for conference dining.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Education
No Degree - CDL Class A
EZ Wheel Driving School
Dover, NJ 06.2022 - 09.2023
Bachelor of Arts - Film And Video Production
New Jersey City University
Jersey City, NJ 09.2001 - 06.2004
Skills
Heavy hauling
Knowledge of state roads and highways
Map reading and navigation skills
Familiarity with DOT regulations
Clean MVR
Accomplishments
- Maintained consistent and on-time delivery record 96% of all orders arriving on time or ahead of schedule.
Timeline
Pick Up & Delivery Driver
Estes Express
04.2023 - 06.2023
Over the Road Truck Driver
Western Express Trucking
12.2022 - 04.2023
No Degree - CDL Class A
EZ Wheel Driving School
06.2022 - 09.2023
Bachelor of Arts - Film And Video Production
New Jersey City University
09.2001 - 06.2004
Captain/Head Waiter
Hamilton Park Hotel & Conference Center
03.1996 - 03.2020