Jean Andrade
Computer Science Student
Indian Trail,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Front End Cashier Assistant
Costco
Matthews, NC
10.2022 - 01.2023
- Approached every question or concern with calm and level-headed approach.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Greeted customers and responded to requests for information.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized items on shelves to help customers locate products easily and quickly.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Worked with floor team and managers to meet wide range of customer needs.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Sales Associate
Lowe's
Matthews, NC
04.2022 - 10.2022
- Engaged with customers to build rapport and loyalty.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Set and achieved company defined sales goals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Contributed to team objectives in fast-paced environment.
Cashier Assistant
Popeyes® Louisana Kitchen
Indian Trail, NC
03.2020 - 09.2021
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Replenished shelves regularly to meet customer demand and maximise sales.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Operated cash register to record transactions accurately and efficiently.
- Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
- Washed, cut, and prepared foods designated for cooking.
- Trained and assisted new kitchen staff members.
Website Manager
Education
No Degree - Computer Science
University of North Carolina At Charlotte
Skills
Merchandising
Customer assistance
Product and service sales
Product knowledge
Product development
Process improvements
Java, python, and HTML/CSS proficiency
Accomplishments
- Silver in ACT Worksheet
- recipient of multiple employee awards in service position
- proud participator of UNCC choir.
- Multiple certifications in Word, Excel, powerpoint, adobe products, Accounting, marketing and Business management.
- self-thought programmer since the age of 13.
Affiliations
- 49th division student org.
- Armapos and Armacargo companies
Timeline
Front End Cashier Assistant
Costco
10.2022 - 01.2023
Sales Associate
Lowe's
04.2022 - 10.2022
Cashier Assistant
Popeyes® Louisana Kitchen
03.2020 - 09.2021
Website Manager
No Degree - Computer Science
University of North Carolina At Charlotte