Dynamic marketing professional skilled in effective communication and problem-solving. Proven track record in delivering exceptional customer service and enhancing brand awareness through innovative marketing strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Marketing Executive
MGG capital partners
Sugar Land
02.2023 - Current
Developed marketing strategies and campaigns to enhance brand awareness.
Conducted market research to identify consumer trends and preferences.
Analyzed customer feedback to improve product and service quality.
Contributed to brainstorming sessions for innovative product launches and advertising concepts.
Service Crew Member
HEB Grocery Store
Houston
11.2019 - 12.2022
Provided excellent customer service during high-volume shifts.
Assisted team members with order assembly and delivery to customers.
Handled cash transactions and processed payments accurately.
Trained new employees on service standards and operational procedures.
Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
Maintained a clean work area throughout the shift.
Greeted customers and provided excellent customer service.
Completed opening, closing, and shift change tasks by following company guidelines.