Jean Berchmas Nibigira
Client Service Associate
Stone Mountain,Georgia
Summary
To continue growing within the financial services industry, becoming a trusted wealth management professional and future executive leader while helping individuals and organizations achieve long-term financial success.
I am a results-driven professional with experience spanning financial services, refugee resettlement, healthcare operations, higher education administration, and nonprofit leadership. Currently, I serve as a Client Service Associate at Morgan Stanley, where I provide high-quality client support while expanding my expertise in wealth management. I have earned the Securities Industry Essentials (SIE) and FINRA Series 63 licenses and am preparing for the Series 7 examination. Before joining Morgan Stanley, I led workforce development and employment programs at Bethany Christian Services, helping refugees and immigrants achieve economic self-sufficiency. Earlier in my career, I held senior operational leadership roles within higher education and healthcare. I am passionate about leadership, financial education, organizational excellence, and creating opportunities that improve people's lives.
Overview
1
1
year of professional experience
1
1
Certification
9
9
Languages
Work History
Client Service Associate
Morgan Stanley
06.2025 - Current
- Deliver exceptional service to wealth management clients.
- Support financial advisors with account servicing.
- Resolve complex client inquiries.
- Build long-term client relationships.
Program Supervisor / Employer Engagement Manager
Bethany Christian Services
- Developed employer partnerships.
- Led employment and workforce development programs.
Chief Operations Officer
University of Eastern Africa, Baraton
- Directed facilities and custodial operations.
- Managed large teams, budgets, and quality initiatives.
Senior Patient Support Supervisor
King Faisal Hospital Rwanda
- Led patient support operations and service quality.
Education
Master of Science - Organizational Management
Andrews University
Bachelor of Arts - Development Studies & Counseling Psychology
University of Eastern Africa, Baraton
Skills
- Financial Services
- Wealth Management
- Client Relations
- Leadership
- Project Management
- Compliance
- Salesforce
- Microsoft Office
- Communication
- Data Analysis
Certification
- Securities Industry Essentials (SIE)
- FINRA Series 63
- Certified Nursing Assistant (CNA)
- CPR/BLS
Languages
English
French
Swahili
Kinyarwanda
Kirundi
Luganda
Kinyamulenge
Kinyabwisha
Basic Spanish
Personal Information
Headline: Client Service Associate | Financial Services Professional | Operations & Program Management Leader
Core Expertise
- Client Relationship Management
- Wealth Management Support
- Financial Services
- Operations Management
- Program Management
- Team Leadership
- Strategic Planning
- Process Improvement
- Stakeholder Engagement
- Business Development
Timeline
Client Service Associate
Morgan Stanley
06.2025 - Current
Program Supervisor / Employer Engagement Manager
Bethany Christian Services
Chief Operations Officer
University of Eastern Africa, Baraton
Senior Patient Support Supervisor
King Faisal Hospital Rwanda
Master of Science - Organizational Management
Andrews University
Bachelor of Arts - Development Studies & Counseling Psychology
University of Eastern Africa, Baraton