Mobility management professional prepared to deliver impactful solutions through strategic planning and operational oversight. Skilled in optimizing transportation systems, enhancing efficiency, and ensuring compliance with regulations. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Known for problem-solving abilities, effective communication, and project management expertise.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mobility Supervisor
Prosegur security group-Newark Liberty International Airport, NJ
09.2021 - 08.2024
Manage and plan daily operations such as creating schedules; Assigning staff to multiple aircraft locations, interacting with airline representatives.
Trained new employees on proper techniques for safely maneuvering wheelchairs through various areas of the airport, including security checkpoints and boarding gates
Maintained a high level of professionalism while interacting with passengers, maintaining confidentiality and respecting privacy at all times
Collaborated with airline staff and ground crew to coordinate wheelchair requests and ensure timely service
Collaborated with airline staff and ground crew to coordinate wheelchair requests and ensure timely service
Increased customer satisfaction with tailored mobility solutions that catered to unique requirements.
Ramp baggage handler
PrimeFlight Aviation-Newark Liberty International Airport, NJ
06.2021 - 09.2021
Followed company policies and procedures regarding loading/unloading processes in compliance with aviation regulations
Efficiently loaded an average of 7 flights per shift while maintaining high standards of safety
Demonstrated exceptional teamwork skills by assisting colleagues during peak periods without compromising quality or efficiency
Closely monitored weather conditions and adjusted loading procedures accordingly to ensure safe operations
Improved baggage handling efficiency by streamlining loading and unloading processes.
Car Detailer
Ridekleen LLC-Newark, NJ
10.2019 - 05.2020
Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
Maintained a professional and friendly demeanor when interacting with customers
Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Adhered to safety protocols while using chemicals and equipment to protect both employees and customers'' property.
PrimeFlight Aviation-Newark Liberty International Airport, NJ
05.2016 - 09.2019
Exterior Wash: use pressurizing water power hose and mops to remove oil, grease, debris from plane engine and exterior body.
Cabin Cleaning :Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each aircraft cabin.
Laboratory Helper: Provide assistance to the driver during laboratory procedure/duties such as directing the driver while backing up to the planes, connecting laboratory hoses, draining fluids and refilling, cleaning and wipe down crew cabin bathrooms, filling out paperwork and uploading data into the Fedex computer.
Education
Associate - Automotive Technology
Union County College
Elizabeth, NJ
05.2020
Skills
Communication
Bilingual (English and Creole)
Leadership (3 years)
Proficient in Microsoft office
Team collaboration
Dispatching
Reliability
Problem solving
Teamwork and collaboration
Problem-solving
Effective communication
Transportation planning
Employee training
Certification
Driver's License
February 2021 to July 2025
Languages
English
Full Professional
French
Limited Working
Haitian-Creole
Native or Bilingual
Timeline
Mobility Supervisor
Prosegur security group-Newark Liberty International Airport, NJ
09.2021 - 08.2024
Ramp baggage handler
PrimeFlight Aviation-Newark Liberty International Airport, NJ
Guest Service Agent/ Night Auditor at Marriott Newark Liberty International AirportGuest Service Agent/ Night Auditor at Marriott Newark Liberty International Airport