Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Jean Charlot

RAK Online Merchandise
Brooklyn,NY
1
Language
18
years of professional experience

Dynamic job coach with a proven track record in developing personalized service plans and providing decision-making support. Expertise in job readiness training and progress monitoring, ensuring clients achieve their career goals and navigate challenges effectively.

Work History

Job Coach/ Care Manager

4 Years 6 Months
Goodwill | 03.2022 - Current
  • Developed individualized employment plans to support clients in achieving career goals.
  • Provided job readiness training, enhancing participants' interview skills and workplace behaviors.
  • Assisted clients in locating job opportunities, fostering connections with local employers.
  • Evaluated client progress through regular assessments, adapting strategies to meet evolving needs.
  • Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
  • Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.

Owner

13 Years 6 Months
RAK Online Merchandise | 03.2013 - Current
  • Developed and implemented effective marketing strategies to increase online sales and brand visibility.
  • Managed inventory levels, ensuring timely restocking of merchandise to meet customer demand.
  • Established strong relationships with suppliers to negotiate favorable terms and pricing for products.
  • Oversaw daily operations, ensuring efficient workflow and adherence to quality standards.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Mentored staff on best practices in customer service, enhancing overall client satisfaction.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Car Dealer

4 Years 5 Months
MLC Auto Group | 09.2008 - 02.2013
  • Led sales team to exceed monthly targets through strategic customer engagement and relationship building.
  • Enhanced inventory management processes, ensuring optimal stock levels and reducing excess inventory.
  • Mentored junior sales staff, providing training on product knowledge and effective sales techniques.
  • Analyzed market trends to develop targeted marketing strategies that increased showroom traffic.

Education

Associate of Science - Liberal Arts And Sciences

CUNY Borough of Manhattan Community College | New York, NY | 05.2004

Skills

Service plans
Job search strategies
Data gathering
Progress monitoring
Decision-making support
Task demonstrations
Intake documentation
Client assessment
Wage trends
Emotional support

Languages

Haitian Creole
Native or Bilingual

Timeline

Job Coach/ Care Manager

Goodwill
03.2022 - CurrentRead More

Owner

RAK Online Merchandise
03.2013 - CurrentRead More

Car Dealer

MLC Auto Group
09.2008 - 02.2013Read More

CUNY Borough of Manhattan Community College

Associate of Science from Liberal Arts And Sciences
Read More
Jean Charlot