Lesia Robinson
Cement,OK
Summary
Dynamic Job Coach with experience at Community Access Inc., adept at crafting individualized action plans and fostering soft skills development. Proven ability to enhance customer relationships and ensure safety compliance, driving team collaboration and achieving client employment goals. Skilled in point-of-sale transactions and dedicated to empowering others in their career journeys.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Job Coach
Communty Acess Inc.
03.2024 - Current
- Reviewed intake, service plan and supported documentation to assist participants.
- Guided clients in learning to complete job tasks to develop motivation and skills.
- Developed and implemented individualized action plans for clients seeking employment.
- Guided clients in the development of soft skills, such as communication and teamwork.
Cashier
Chic-Fil-A
12.2023 - 01.2024
- Built and maintained productive relationships with employees.
- Ensured compliance with all safety regulations within the store environment.
- Balanced daily transactions on a computerized point-of-sale system.
- Processed customer transactions efficiently, maintaining high accuracy in cash handling.
- Ensured cleanliness and organization of work areas to provide a welcoming environment for customers.
Cashier
Williams
08.2023 - 11.2023
- Offered customers carry-out service at completion of transaction.
- Built and maintained productive relationships with employees.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Sales Associate
Assist Wireless
02.2023 - 07.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized merchandise displays to drive sales and customer engagement.
- Collaborated with team members to achieve daily sales targets and improve service delivery.
Education
Some College (No Degree) - Veterinary Science
Cameron University
Lawton, OKHigh School Diploma -
Cement High School
Cement, OK05-2022
Skills
- Individualized action plans
- Soft skills development
- Customer relationship management
- Point-of-sale transactions
- Safety compliance procedures
- Team collaboration
- Data gathering
- Skill development
- Service plans
Certification
- First Aid/CPR AED Certified
References
References available upon request.
Timeline
Job Coach
Communty Acess Inc.
03.2024 - Current
Cashier
Chic-Fil-A
12.2023 - 01.2024
Cashier
Williams
08.2023 - 11.2023
Sales Associate
Assist Wireless
02.2023 - 07.2023
Some College (No Degree) - Veterinary Science
Cameron University
High School Diploma -
Cement High School