Summary
Overview
Work History
Education
Accomplishments
Timeline
Generic

Jean Cox

Trussville,AL

Summary

Goal-oriented Sales Associate with extensive customer service and sales experience that has a track record of driving sales, improving buying experiences, and elevating company profile and brand recognition

Overview

24
24
years of professional experience

Work History

Sales Manager/Retail Merchandiser

Oldcastle APG
07.2009 - Current
  • Managing sales of Sakrete branded product throughout Alabama and Panhandle of Florida for the first seven years, until restructuring in APG retail division led to current assignment of managing sales and merchandising of hardscapes, masonry blocks, and dry mix in the Birmingham market with annual territory sales of 6.9MM
  • Developing and implemented sales strategies and best practices to increase profits
  • Assisting customers with orders and deliveries
  • Building and maintaining strong relationships with customers
  • Constructing and maintaining seasonal point-of-purchase displays in retail outlets to showcase hardscapes
  • Presenting masonry and composite products at contractor events
  • Educating commercial sales representatives and store associates about Oldcastle product lines.

Regional Manager

Greenleaf Nursery
09.2005 - 06.2009
  • Supervised merchandisers and local merchandising managers working in Home Depot stores in 5 different markets
  • Managed sales and ordering of live goods for retail locations in four states with annual sales of 15MM
  • Presented sales plans and product information at annual employee training events for Home Depot garden associates
  • Interviewed and hired merchandisers
  • Trained and mentored employees
  • Established and maintained operational standards to assure safe and productive work environments for employees
  • Managed expenses and payroll for employees

Sales Representative

Hines Horticulture
01.2004 - 11.2005
  • Managed accounts to secure customer satisfaction and repeat business.
  • Created innovative displays to drive sales
  • Assisted customers with ordering live goods
  • Merchandised live goods
  • Developed and maintained comprehensive understanding of products and services

Sales Representative

McCorkle Nurseries
02.2003 - 01.2005
  • Sold and merchandised live goods in Home Depot locations in Birmingham and Montgomery
  • Assisted customers with ordering and deliveries
  • Fostered and maintained strong relationships with store managers

Customer Service Representative/Coach

South Trust Bank
01.2000 - 11.2002


  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Sold new accounts and financial products
  • Trained employees in a banking call center

Education

Jefferson State Community College
Birmingham, AL

Accomplishments


  • Founder and Director of Friends of Pichgut Creek a nonprofit organization in Trussville, AL 2021-current
  • Member of the City of Trussville's Tree Commission 2021-2022
  • Annual emcee for Trussville's Arbor Week ceremonies
  • Member of 2040 committee in Trussville 2019
  • Founder and Director of Birmingham Area Postpartum Support 2019-2020


Timeline

Sales Manager/Retail Merchandiser

Oldcastle APG
07.2009 - Current

Regional Manager

Greenleaf Nursery
09.2005 - 06.2009

Sales Representative

Hines Horticulture
01.2004 - 11.2005

Sales Representative

McCorkle Nurseries
02.2003 - 01.2005

Customer Service Representative/Coach

South Trust Bank
01.2000 - 11.2002

Jefferson State Community College

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Jean Cox