Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jean Dure

Queens Village,NY

Summary

Compassionate and dedicated HHA with experience at A Plus Care, skilled in patient care and meal preparation. Proven ability to enhance client well-being through personal hygiene assistance and emotional support. Recognized for exceptional attention to detail and effective communication, ensuring a safe and comfortable environment for clients.

Overview

10
10
years of professional experience

Work History

HHA

A Plus Care
Brooklyn, NY
10.2024 - Current
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Maintained cleanliness of client environments to promote health and well-being.
  • Provided companionship, enhancing emotional support for clients.
  • Documented client progress and changes in condition accurately.

Cleaning

Haitian Multi-Service Center
Haiti
11.2016 - 01.2024
  • Enhanced data accuracy by cleaning and preprocessing large datasets.
  • Trained junior maintenance professionals on correct repair and cleaning procedures.
  • Enhanced yacht appearance by thoroughly cleaning and detailing exterior surfaces.
  • Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.

Airport Customer Service Agent

Haitian Multi-Service Center
Haiiti
04.2016 - 11.2016
  • Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Coordinated passenger check-in processes, ensuring timely boarding and compliance with airline regulations.
  • Managed baggage handling operations, minimizing lost luggage incidents through effective tracking systems.
  • Trained and mentored new staff on customer service protocols and operational procedures.

Education

High School Diploma -

College Saint Yves
Haiti
09-1994

Skills

  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance

Languages

French
Native or Bilingual

Timeline

HHA

A Plus Care
10.2024 - Current

Cleaning

Haitian Multi-Service Center
11.2016 - 01.2024

Airport Customer Service Agent

Haitian Multi-Service Center
04.2016 - 11.2016

High School Diploma -

College Saint Yves
Jean Dure