Jean Evansthrower
Richmond,VA
Summary
Detail-oriented Nutrition Assistant specializing in allergy management and meal preparation. Committed to supporting dietary needs and ensuring compliance with nutritional guidelines.
Admin. Assistant, Collections Coordinator- Collaborated with Manager to collect the highest amount of revenue on a monthly basis. Strategic in finding the cause of non-payment by scheduling call backs to achieve maximum amount collected.
Use Salesforce to set up highest percentage of collections daily.
Overview
19
19
years of professional experience
Work History
Nutrition Assistant
Henrico County Public Schools
Henrico,VA
08.2024 - 04.2026
- Assisted in meal preparation and serving to ensure compliance with nutritional guidelines.
- Supported implementation of food safety protocols, maintaining a clean and organized kitchen environment.
- Collaborated with staff to monitor student dietary needs and preferences for menu planning.
- Managed inventory of food supplies, reducing waste through effective stock rotation techniques.
Accounting Assistant, Data Entry Clerk
Robert Half Staffing Agency
Henrico
10.2020 - 08.2024
- Managed daily reconciliation of bank statements to ensure financial accuracy.
- Assisted in the preparation of financial reports for management review.
- Streamlined invoicing procedures, reducing processing time by implementing best practices.
- Facilitated smoother audits by preparing necessary documentation and supporting materials.
- Assisted in preparing monthly financial statements, contributing to transparent and accurate financial reporting.
- Reduced processing errors by implementing new system of double-checking entries.
- Enhanced vendor relations by promptly resolving invoice discrepancies.
- Contributed to cash flow management, monitoring incoming and outgoing transactions.
- Handled day-to-day accounting processes to drive financial accuracy.
- Generated invoices upon receipt of billing information and tracked collection progress.
Collections Coordinator
Vonage Telecommunications
Holmdel, NJ
09.2007 - 04.2016
- Managed collections process to ensure timely payment resolution and reduce overdue accounts.
- Developed and implemented strategies for improving collection efficiency and customer communication.
- Collaborated with cross-functional teams to resolve billing discrepancies and enhance customer satisfaction.
- Trained junior staff on best practices for collections procedures and client relationship management.
- Analyzed accounts receivable data to identify trends and recommend actionable improvements.
- Collaborated closely with other departments to resolve billing discrepancies or disputes that could lead to late payments or non-payment situations.
- Enhanced customer relationships through professional communication and negotiation skills, resolving disputes and ensuring timely payments.
- Supported accounts receivable department in reconciling customer accounts, ensuring accurate payment application and prompt resolution of discrepancies.
- Improved debt recovery rates by implementing effective collections strategies and maintaining consistent follow-up with delinquent accounts.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated to collect balance in full.
- Researched accounts and completed due diligence to resolve collection problems.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Completed bi-weekly payroll for 10 employees.
Education
BBA -
Berkeley College
Woodbridge, NJ05-2017
Skills
- Allergy management
- Diabetes education
- Health promotion
- Written and verbal communication
- Sanitation rules and regulations
- Meal distribution
- Label reading
- Nutritional analysis
- Distributing meals
- Inventory management
- Dependable and cooperative
- Meal preparation
Visual inspection
- Attention to detail
- Reliability
- Organizational skills
Accomplishments
- Achieved visual appeal by completing organizing with accuracy and efficiency.
Timeline
Nutrition Assistant
Henrico County Public Schools
08.2024 - 04.2026
Accounting Assistant, Data Entry Clerk
Robert Half Staffing Agency
10.2020 - 08.2024
Collections Coordinator
Vonage Telecommunications
09.2007 - 04.2016
BBA -
Berkeley College