Jean-Gerald Lafleur
Port Saint Lucie,USA
Summary
Dedicated Behavioral Health Professional experienced in supporting individuals with developmental and behavioral disabilities. Expertise in behavioral support, crisis intervention, and therapeutic communication. Focused on promoting independence and safety while collaborating with multidisciplinary teams. CPR and First Aid certified with Registered Behavior Technician (RBT) training.
Overview
4
4
Languages
1
1
Certification
13
13
years of professional experience
Work History
Direct Care Professional
The Lighthouse Group Beacon of Hope
Miami Gardens, FL
10.2022 - 08.2026
- Supported individuals with developmental and behavioral disabilities to enhance communication, social interaction, and daily living skills.
- Facilitated communication development for individuals with Autism Spectrum Disorder and other exceptionalities through individualized support plans.
- Facilitated communication development for individuals with Autism Spectrum Disorder and other exceptionalities, leading to improved engagement through individualized support plans.
- Encouraged positive behaviors, social skills, community participation, and increased independence in educational and daily living environments.
- Encouraged positive behaviors, social skills, and community participation, fostering increased independence in educational and daily living environments.
Guest Services Agent/Valet Parking Attendant
The St. Regis Resort & Residences
Miami, FL
09.2021 - 03.2022
- Delivered valet parking and vehicle retrieval services, ensuring seamless guest experiences through exceptional customer service.
- Maintained accurate vehicle records and ensured safe handling of guest vehicles, enhancing overall guest trust and satisfaction.
- Addressed guest requests and concerns promptly, fostering a welcoming environment and improving overall guest satisfaction.
Warehouse Security Officer
Miami Management, Inc.
Miami, FL
08.2020 - 08.2021
- Monitored security systems, safeguarding premises and personnel against potential threats.
- Responded promptly to incidents, alarms, and emergencies while following established safety protocols.
- Prepared detailed incident reports, ensuring accountability and compliance through accurate security documentation.
Vehicle Delivery Specialist
Rick Case Automotive Group
Sunrise, FL
01.2014 - 07.2019
- Built positive customer relationships through effective communication and exceptional service, enhancing customer satisfaction.
- Oversaw vehicle inventory and coordinated vehicle preparation, facilitating smooth dealership sales operations.
- Managed vehicle inventory and assisted with vehicle preparation to support dealership sales operations.
- Performed vehicle inspections, ensuring cleanliness, fueling, and readiness for customer pickup to deliver a seamless experience.
Education
Associate of Science - Respiratory Therapy
ATI College of Health
Miami, Florida08.2008
Associate of Science - Health Information Technology
ATI College of Health
Miami, Florida08.2007
Skills
- Mental health support
- Crisis management
- Teamwork and cooperation
- Compassionate caregiving
- Bathing assistance
- Individualized support planning
- Team collaboration
- Multidisciplinary Team Collaboration
Certification
- CPR Certified
- First Aid Certified
- Notary Public
Languages
English
French
Haitian-Creole
Spanish
Timeline
Direct Care Professional
The Lighthouse Group Beacon of Hope
10.2022 - 08.2026
Guest Services Agent/Valet Parking Attendant
The St. Regis Resort & Residences
09.2021 - 03.2022
Warehouse Security Officer
Miami Management, Inc.
08.2020 - 08.2021
Vehicle Delivery Specialist
Rick Case Automotive Group
01.2014 - 07.2019
Associate of Science - Health Information Technology
ATI College of Health
Associate of Science - Respiratory Therapy
ATI College of Health