Jean Gess
Legal Secretary DA's Office
Fort Atkinson,WI
Summary
Focused Legal Secretary with a solid administrative support background. Adept at paying attention to the details as well as seeing the larger picture when managing court filing procedures and deadlines. Legal Secretary equipped with a positive attitude and capability to function well in the office environment. Able to manage priorities for multiple high profile attorneys and cases with ease. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Legal Secretary
District Attorney’s Office
10.2002 - Current
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Organized files for court proceedings.
- Filed documents with courts on behalf of attorney.
- Received and placed telephone calls to clients and prospective clients.
- Completed data entry of legal documents into electronic filing systems.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
Secretary
UW Extension
01.2021 - 10.2022
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Certified Pharmacy Technician
Shopko Pharmacy
Fort Atkinson, WI
01.1992 - 10.2002
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Reviewed and verified customer information and insurance provider information.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Counted, measured and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Managed opening and closing duties for pharmacy.
Education
High School Diploma -
William Horlick HS
Racine, WISkills
- Document filing to the court
- Efficient multi-tasker
- Switchboard operation
- Administrative support
- File & Document management
- Efficient Multi-Tasker
- Case Management
- Administrative Support
- Document Management
- Customer Relationship Management
Timeline
Secretary
UW Extension
01.2021 - 10.2022
Legal Secretary
District Attorney’s Office
10.2002 - Current
Certified Pharmacy Technician
Shopko Pharmacy
01.1992 - 10.2002
High School Diploma -
William Horlick HS
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