JEAN GRULLON
MIAMI,FL
Summary
Developed key skills in high-volume restaurant environment, including effective communication and time management. Seeking to transition into new field, leveraging strong organizational abilities and customer service expertise. Focused on adapting these skills to drive success in any new role.
Personable and energetic, bringing positive attitude and excellent multitasking abilities. Knowledge of food service operations and adapt at quickly learning menu items and delivering orders efficiently. Committed to providing exceptional service and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Helper
Tiar Maintenance Services
1168 Ne 209 Terrace
03.2026 - Current
- Trained new team members on safety protocols and equipment handling procedures, enhancing workplace safety culture.
- Implemented best practices for service delivery, contributing to improved customer feedback ratings.
- Coordinated with clients to schedule service appointments, optimizing technician workflows and reducing delays.
- Monitored compliance with industry regulations during service operations, ensuring adherence to safety standards.
- Performed manual labor and random jobs to help teams accomplish goals.
Helper
Climate Pro AC
8724 SW 72nd St, Miami, FL 33173
09.2025 - 02.2026
- Assisted in installation and maintenance of HVAC systems, ensuring optimal performance and customer satisfaction.
- Collaborated with technicians to troubleshoot and resolve equipment issues efficiently.
- Conducted routine inspections on air conditioning units, identifying potential problems for timely repairs.
- Supported inventory management, tracking parts and supplies to maintain operational efficiency.
Server
Tap 42 Coral Gables
301 Giralda Ave, Coral Gables, FL 33134
01.2023 - 02.2025
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders efficiently, coordinating with kitchen staff to maintain quality standards.
- Trained and mentored new team members on service protocols and menu knowledge.
- Oversaw daily operations, optimizing workflow to enhance service speed and efficiency.
- Resolved customer complaints promptly, enhancing overall dining experience and maintaining positive relationships.
Food Runner
Tap 42 Coral Gables
301 Giralda Ave, Coral Gables, FL 33134
01.2023 - 12.2023
- Delivered food orders promptly to ensure customer satisfaction and efficient service.
- Collaborated with kitchen staff to maintain communication and streamline order delivery processes.
- Maintained cleanliness and organization of dining areas, enhancing overall guest experience.
- Assisted in training new team members on food delivery protocols and restaurant standards.
Education
High School Diploma -
06-2018
Graduate Certificate - HVAC
06-2026
Skills
- Customer Relations
- Blueprints and schematics
- Leadership
- Collaboration
- Self-motivated professional
- Computer proficiency
- Excellent work ethic
- Sales
- Inventory Control
- Cash Handling
- Client Needs Assessment
- Sales Goals
- Cash Register Operation
- Payment Processing
- Customer Complaint Resolution
Timeline
Helper - Tiar Maintenance Services
03.2026 - Current
Helper - Climate Pro AC
09.2025 - 02.2026
Server - Tap 42 Coral Gables
01.2023 - 02.2025
Food Runner - Tap 42 Coral Gables
01.2023 - 12.2023
Southwest Miami Senior High - High School Diploma,
CBT Technology Institute - Graduate Certificate, HVAC